ERP Manager - Microsoft Dynamics 365 F&O

Double Good is a leading fundraising app and best-in-class technology company redefining how youth organizations raise funds for the causes they care about. Teams run short, high-impact fundraisers by selling delicious popcorn through personalized Pop-Up Stores, keeping 50% of every sale. Thousands of schools and teams nationwide use Double Good to raise meaningful funds quickly and easily. Guided by our mission to create joy, Double Good also supports the Double Good Kids Foundation, a 501(c)(3) organization that exists to spark joy for children with special needs and the people who care for them through inclusive experiences and spaces that foster play, connection, and possibility. Double Good has been recognized on the Inc. 5000 list 18 times and ranked No. 13 on Crain’s Chicago Business Fast 50 list in 2025, and it continues to grow while staying focused on impact. In recent years, Double Good has seen 40% year over year growth, and we’re excited about our future! We’re excited about the possibility of you joining our mission. We are looking for an ERP Manager - ERP Manager - Microsoft Dynamics 365 F&O to join our growing IT team. Location - This is a hybrid role based out of our Elmhurst office About the role: The ERP Manager Microsoft Dynamics 365 F&O leads the strategic delivery, continuous optimization, and support of the enterprise D365 Finance & Supply Chain Management(F&O) ecosystem and integrated solutions, managing a cross-functional team of analysts and developers to translate complex business needs into scalable technology platforms. Responsible for directing the technology strategy, system configuration, and software delivery lifecycles across both Agile and Waterfall methodologies, with ownership spanning advanced warehousing, D2C small parcel shipping, production, and integrated financial workflows across all corporate and operational facilities. This role is accountable for maximizing core platform capabilities, overseeing technical integrations, managing strategic ISV and third-party vendor relationships, and ensuring robust system governance through role-based security and test automation frameworks. Responsibilities: Lead, mentor, and manage a high-performing technical team comprised of Business Analysts, Integration Analysts, and Developers to deliver scalable enterprise solutions. Direct the functional roadmap, configuration, and optimization of D365 F&O across Advanced Warehousing (including wave processing, containerization, and small parcel shipping), Production Control, and core Finance modules (GL, AR, AP, and Fixed Assets). Manage strategic relationships, SLAs, and deliverables with Independent Software Vendors (ISVs), systems integrators, and technology service partners. Oversee the end-to-end software delivery lifecycle using a blend of Agile and Waterfall methodologies, driving project execution from requirement elicitation through to deployment and hypercare. Define and enforce system governance standards, including role-based security matrices, automated workflow frameworks (e.g., AP automation), and software test automation strategies. Partner with executive business stakeholders to manage expectations, align applications with corporate objectives, and Champion optimal technical solutions before adopting customization paths. Other Job Functions: Departmental budgeting, resource planning, and software licensing management. Azure DevOps oversight for sprint planning, release management, and defect tracking. Experience & Skills we value: Proven experience managing cross-functional technical teams (Business Analysts, Integration Analysts, and Developers). Extensive functional and architectural knowledge of D365 within Supply Chain, Manufacturing, and Finance environments. Deep understanding of Direct-to-Consumer (D2C) fulfillment logistics, with specific expertise in Advanced Warehousing (WMS) configurations and Small Parcel Shipment integrations. Proficient in leading projects under both Agile…