EPIC Analyst, Level 1 - IT EPIC Clinical - Full Time

**Position Summary:** The Epic Clinical Systems Analyst I is responsible for the implementation, development, programming and overall support of the clinical systems. The Epic Clinical Systems Analysts I will work closely with the vendor and end‐users to develop and enhance the software to increase overall needs of the organization. They are also responsible for thoroughly testing all system upgrades, system changes prior to go‐live and work with the end‐users to test and determine the impact on workflow, reporting, etc. of the upgrade/change. The Epic Clinical Analyst I will be responsible for the coordination of test plans, engaging the end users in the development of test plans, documenting changes/updates to the test plan and making necessary changes to the system. Acts as a liaison between the end‐user community and the IT department. **Education, License & Cert:** • Epic System Certification must be obtained within 6 months from date of hire • Bachelors degree • In lieu of Bachelors degree currently licensed healthcare professionals (ie, RN’s, Social Workers, etc) or an Associate’s degree and 1 year of health care experience may be considered • High school diploma or GED and 2 years of experience with healthcare information systems may be considered **Experience:** No experience required with Bachelors degree **Essential Functions:** The following section contains representative examples of work that will be and the environment can be fluid. Roles and responsibilities can often be expanded to accommodate changing patient or organizational needs and conditions as well as to tap into skills and talents of employees. Accordingly, employees may be asked to perform duties that are outside the specific functions that are listed. • Maintains knowledge by participation in continuing education, reading journals, resource utilization, vendor resources, and attending any required courses as observed by the manager. • Keeps manager, project teams, stakeholders, etc. informed of progress, status, issues, etc. regarding assigned tasks. • Works with and communicates effectively with the stakeholders around various aspects of a project including but not limited to: planning, task completion, testing, and implementation. • Responds to phone, voice mail and e‐mail in a timely fashion and notifying his/her manager of communication and issues as they arise. • Works with vendors, as needed, to resolve issues and documents discussion/decisions. • Demonstrates knowledge and compliance with the department’s operational standards, at all times, as observed by the supervisor. • Actively shares knowledge with other members of the team. • Assists with the education of new department analysts/staff regarding application specific documentation standards, operational environment (i.e. ‐ the hardware, software, computer operations and help desk). • Maintains up to date certifications • Performs similar or related duties as requested or directed • Performs other duties as requested and observed by supervisor or manager. • Participates in the implementation, development, programming and overall support of the clinical systems. • Works closely with the end‐users to develop and implement clinical information systems which meet the needs of the organization. • Effectively communicates with the stakeholders in an open, friendly, courteous and caring manner as observed by staff, supervisor and customer feedback. • Participates in the design programming and implementation of changes to the system in a timely manner while following the established change control policy, including notification of key stakeholders. • Provides customer support and communicates technical aspects effectively while analyzing and addressing the customer needs. • Proactively works with the stakeholders to identify, analyze, report and correct system/ programming errors. • Assists the stakeholders in understanding the systems abilities, and ways in which it can be used to meet their ne…