Environmental Services Office Manager II

Responsible for clerical, secretarial and staff assistant work, which includes the operation of a PC keyboard. Work is performed under the general supervision of the Department Director. 1. Performs duties of a staff assistant nature and participates directly in the work of the individual(s) supported. Secures details of specialized information, coordinating office work and providing information regarding the services and operation of the unit. Functions as office receptionist. 2. Keeps appointment calendars and schedules appointments. Receives and screens calls and refers callers to other employees. Takes notes and minutes of conferences, meetings and functions as required. Prepares packets for Board meetings. 3. Prepares forms and composes letters. Sets up and maintains specialized office files. Files letters, reports and related technical information in the prescribed manner. Assembles information for others use. Opens, prioritizes and processes mail. Performs billing functions. 4. Types using PC-based word processing software and processes letters, forms, reports, schedules, manuals, booklets, requisition, purchase orders and related paperwork. Types information or enters data into computer containing technical terminology. Retrieves data for reports. 5. Performs research and retrieval of records. Conducts statistical comparisons of information. Assists in the preparation and maintenance of department records. Maintains office supplies. Prepares project manuals. - Knowledge of business English, spelling and punctuation, in order to prepare documents and compose letters, etc. - Knowledge of office practices and procedures. - Knowledge of mathematics. - Ability to gain knowledge of the unit's policies, procedures and practices. Ability to access, input and retrieve information from a computer. - Ability to establish and maintain effective working relationships with employees and the public. - Ability to communicate using writing, speaking, hearing and visual skills. Skill in the operation of a PC, keyboard and typewriter. - Skill in the use of taking dictation or of transcription from a Dictaphone (if required). High school diploma or equivalent; four (4) years of work experience involving secretarial/clerical duties including the use of a personal computer, keyboard, or similar data entry equipment or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.