Enterprise Account Manager, Large Dealer Groups - East

Since our founding in 2012, Lotlinx has consistently pioneered advancements in the automotive landscape. We specialize in empowering automobile dealers and manufacturers by providing cutting-edge data and technology, delivering a distinct market advantage for every single vehicle transaction. Today, we stand as the foremost automotive AI and machine learning powered technology, excelling in digital marketing, risk management, and strategic inventory management. Lotlinx provides employees with a dynamic work environment that is challenging, team-oriented, and full of passionate people. We offer great incentives to our employees, such as competitive compensation and benefits, flex time off, and career development opportunities. Job Summary The Enterprise Account Manager will support large dealer groups in the East region. You will serve as a strategic advisor, helping these groups with measurable ROI through adoption and effective use of the Lotlinx platform. You are responsible for interfacing at all levels to build relationships, drive adoption of our platforms and our tools, and use data to recommend inventory strategies for success. Retention, upsell, and client success are measures of your success in the role. Must be based in the East region. Key Responsibilities Build and Maintain Strategic Relationships Foster strong, long-term relationships through regular communication, weekly touchpoints, monthly business reviews, and proactive problem-solving. Serve as a trusted advisor to dealer group leadership, general managers, and operational stakeholders, translating data insights into actionable business recommendations. Develop executive-level relationships that drive engagement, retention, and long-term partnership growth. Drive Adoption and Business Performance Lead onboarding, adoption, and optimization efforts to ensure clients realize maximum value from the Lotlinx platform. Educate dealer groups on platform capabilities, inventory management strategies, risk inventory mitigation, channel marketing best practices, and industry trends. Utilize data and analytics to recommend strategies that improve inventory turn, profitability, and operational performance. Customer Success and Strategic Planning Conduct regular business reviews and performance discussions using platform data, reporting, and market insights. Partner with dealer groups to establish strategic objectives and implement campaigns that align with business goals. Support initiatives that increase customer satisfaction, platform engagement, and long-term account value. Retention, Expansion, and Revenue Growth Proactively assess account health and identify risks that could impact retention or customer satisfaction. Develop and execute account growth plans focused on increasing platform adoption across rooftops Identify, qualify, and drive upsell and cross-sell opportunities by aligning Lotlinx solutions with evolving dealer group needs. Voice of the Customer Gather and communicate customer feedback regarding products, services, and market needs. Identify trends, competitive insights, and enhancement opportunities that influence product development and go-to-market strategy. Collaborate cross-functionally with Sales, Product, Marketing, and Customer Success teams to improve the customer experience and business outcomes. Identify and prioritize updates based on dealer feedback, industry trends, market dynamics, and competitor analysis using our tools. What We Are Looking For? Proven Relationship Management : Proven track record of managing dealer relationships; dealer principles, dealer groups Tech-Savvy : Ability to understand, interpret, and present data effectively using a consultative approach. Comfortable working in a fast-paced, technology-driven environment. Quick Learner : Ability to grasp new concepts quickly, maintain an open mind for change, and proactively solve problems. Excellent Communication : Strong communication and presentation skills, with a foc…