Engineering Technician Lead

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. The Engineering Technician Lead is responsible for leading the team of engineering service technicians and acting as the project manager for engineering service projects. The role includes activities like executing compatibility and performance testing for customers and assisting other team members with their tasks as required. Other activities may include creating and maintaining BOMs (Bills of Material), monitoring part lifecycles, generating ECNs (Engineering Change Notifications), and initiating the EOL (End of Life) transition process when applicable.