Engineering Manager

Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production. Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first. We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien! The Mission We are seeking an exceptional Engineering Manager to join our growing Cloud Native Applications team. The right candidate is someone who has deep expertise in designing and building applications, creating AI-first software solutions, and is passionate about leading teams to work with our customers, partners, and colleagues to drive innovation forward. Your mission will be to work alongside and lead Caylent’s Software Engineers, Architects, Sales, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll be hands-on with the latest technologies and support customers looking to bring cutting-edge ideas to market. Your Assignment Manage a team of 5-8 direct reports including software engineers and architects. Perform people-leadership tasks including regular 1:1 meetings, performance reviews, performance management discussions, and career growth conversations to support the development and improvement of your direct reports. Lead software development project teams to deliver AI-first, production-ready client solutions. Lead and own technical requirements gathering, technical decision making, backlog generation and refinement, and all architectural decisions. Lead discovery sessions to gather customer requirements and formulate them into a workable backlog. Build architecture diagrams to document, communicate, and defend your solution design. Apply your expertise in AI-first software development as a hands-on, contributing member of the technical team. Create, automate, and refine multiple levels of AI-driven testing. Coach and mentor teammates, provide guidance and assistance to software engineers. Collaborate with project managers, peers, and leaders to navigate client, technical, and team challenges with strong conflict resolution and leadership. Support pre-sales efforts through scope development discussions, contract document review, and client presentations when needed. Your Qualifications Core Consulting Qualifications Customer Experience Expertise in confidently addressing client questions and identifying gaps in requirements with proposed next steps. Focus on delivering clear, actionable solutions that meet client goals Collaboration Facilitate alignment across stakeholders, technical priorities, and deliverables. Navigate differing perspectives with professionalism to ensure shared understanding and progress. Communication Break down and communicate complex technical concepts for technical and non-technical audiences in a clear, concise manner. Adapt communication style based on audience and context to improve clarity and decision-making. Technical Qualifications 6+ years of proven experience in software development and AWS cloud-native systems. 2+ years of previous experience managing a team of technical direct reports Experience managing professional services engagements and cross-functional projects Strong background in established engineering practices and scalable architectures. Experien…