Engineering Lab Technician

# **Who is Flock?** Every community deserves to be safe, it’s a fundamental right. Our mission is simple - to build technology that reduces crime and protects privacy. Flock partners with cities, businesses, schools, and neighborhoods to help protect where people live, work, and play. Last year, Flock technology supported over 1 million criminal investigations. We've also helped solve approximately 20% of reported crimes in areas where we're deployed, and have played a role in locating more than 10,000 missing people. We are a high-performance team united by urgency, ownership, and a shared commitment to meaningful impact. The work is fast-paced and the expectations are high. We push beyond perceived limits, support each other, and hold ourselves accountable to delivering results that matter. With over $1B in funding and an $8.3B valuation, we are scaling with intention and investing in the people who will help us build what others said could not be done. At Flock, you will find the opportunity to grow quickly, take on real responsibility, and contribute to something bigger than yourself. **The Opportunity** In the role of Engineering Lab Service Technician, you will provide critical technical support to our core engineering efforts. This position is vital for ensuring the sustained health, performance, and ongoing advancement of the entire Flock product suite. You will engage deeply with early-stage electrical design, the construction of mechanical prototypes, initial software implementation, and the gathering of essential testing data In this position you will: - Execute the assembly and fabrication of sophisticated hardware prototypes at the PCB level. - Troubleshoot and remediate complex technical malfunctions within various hardware prototype iterations. - Iterate on and refine pre-production units to optimize overall system performance. - Utilize additive manufacturing technologies to realize mechanical concepts while driving engineering improvements and managing technical escalations. - Manage the deployment of firmware updates and software release cycles across operational systems within the Flock ecosystem.. - Serve as the vital conduit for communication back to our internal R&D departments, pinpointing tangible enhancements for mechanical, hardware and software systems.. - Develop and curate comprehensive technical SOPs and diagnostic documentation to fortify and expand our operational support infrastructure during rapid organizational scaling. - Engage in the direct "bring-up" and rigorous QA assessment of novel engineering systems to ensure long-term reliability. ## The Skillset - A minimum of 3 years providing technical engineering assistance, with direct exposure to hardware development at the prototyping stage. - A minimum of 3 years providing technical manufacturing support, with deep exposure to assembly methodologies and production systems. - Proven capability to oversee multifaceted operational workflows, expertly navigating the intersection of technical innovation, system stability, and continuous lifecycle support. - Demonstrated proficiency in overseeing methodical system evaluation cycles, encompassing rigorous data acquisition and consistent feedback integration, - Proven proficiency of fabrication, encompassing advanced soldering and wire termination techniques alongside the adept utilization of laboratory instrumentation—including spectrum analyzers, oscilloscopes, and multimeters—for sophisticated power profiling and comprehensive system tuning. - Demonstrated proficiency in interpreting complex electrical schematics and comprehensive technical documentation. - Demonstrated competency in Linux & Python for driving complex technical automation and data analysis. - Directly oversee the optimization of educational frameworks to facilitate the expansive growth of sophisticated, multi-modal systems. - Proven background in expanding organizational capacity during phases of accelerated technological evolut…