Engineering Director

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro. The Engineering Director , Price & Promotions (P&P) is accountable for defining, evolving and continuously strengthening the technical direction, delivery performance and organisational capability of the P&P engineering organisation across Manchester, Gurugram and Rochester. The role ensures the portfolio continues to deliver reliably against product and client commitments while modernising technology, improving engineering effectiveness and protecting quality, security, reliability and operational resilience. It connects technical and delivery decisions to product, client and commercial outcomes, balancing near-term commitments with long-term product health and sustainable engineering investment. What we expect from you: Technical Vision, Strategy & Modernisation Own and evolve the engineering and technology strategy for the P&P product portfolio, ensuring choices support product strategy, client needs, scalability and long-term commercial outcomes. Provide deep technical and architectural leadership across software architecture, data-intensive systems, engineering practices, quality, security, reliability and operational resilience. Maintain sufficient proximity to the technology to assess complex systems, significant decisions, risks and trade-offs independently, and challenge senior technical leaders effectively. Shape and lead the technical evolution of the portfolio and its alignment with APRIE and the wider platform strategy, while protecting service continuity, product health and client commitments. Establish and govern a clear approach to technical debt, technology obsolescence, product health and engineering standards, ensuring risks and investment needs are transparent and consistently managed across teams. Strengthen technical leadership, shared ownership, succession and knowledge across the organisation so capability is resilient and not dependent on a small number of individuals. Reliable Delivery & Execution Discipline Be accountable for predictable delivery against agreed product and client commitments, ensuring plans are realistic, evidence-based and owned by the right leaders. Establish an engineering operating model that gives clear accountability, decision rights, dependency management and early intervention on systemic delivery risks. Maintain visibility of material commitments, dependencies and risks, holding the engineering leadership team accountable for outcomes and intervening where delivery, quality or cost is at risk. Continuously improve engineering and delivery practices so they are effective, consistently applied and aligned to reliable product outcomes. Product, Domain & Commercial Leadership Develop a deep understanding of the P&P portfolio, retail domain and the business processes it supports, using that insight to shape engineering priorities and decision making. Partner closely with the Product Director to shape product strategy, roadmaps, investment priorities and long-term portfolio direction. Bring a clear engineering perspective to product and commercial decisions, including feasibility, cost, risk, quality, resilience and long-term implications. Manage the allocated P&P engineering budget and workforce plan, making effective investment trade-offs across permanent and partner capacity, technology, operations and modernisation in line with product, client and commercial priorities. Align engineering capacity with the highest-value customer, business and technology outcomes…