Engineer, Senior DevOps

Around since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world’s biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world’s largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation trailblazer. We are changing the way the world WORKS with every major brand that we support. Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions! **Our Core Values:** Relentlessly Pursue Excellence Empower People & Partners Make a Difference No Boundaries Embrace Possibilities Our Systems team at Arise is looking for a **Senior DevOps Engineer** who will report into the **Director, Data, AI and Engineering** and will help develop and implement controls and processes to better manage the systems across Arise and will be a key member of AWS Cloud Migration initiative. The ideal candidate is a self-starter, able to drive tasks to completion independently, and able to learn new skills on the job as project requirements expand. Our team’s mission is to envision, build and deploy the next generation of Cloud platform for data ingestion, processing, storage, and analysis at scale. This is your opportunity to join this incredible team and leave your mark on Arise and the booming gig-economy. **What you will take on (Core Competencies):** **1. Cloud Architecture & Multi‑Cloud Engineering** The Senior DevOps Engineer must be able to **design, implement, and operate complex cloud architectures** across both AWS and Azure. This includes: - Architecting **high‑availability, fault‑tolerant, and scalable** systems using native cloud services - Designing **multi‑region and multi‑AZ** architectures for mission‑critical workloads - Implementing **network segmentation**, VPC/VNet peering, private endpoints, and secure connectivity patterns - Managing identity and access using **AWS IAM**, **Azure AD**, and enterprise RBAC models - Implementing **cost‑optimized** architectures and continuously monitoring cloud spend - Leading cloud migration initiatives, including application modernization and re‑platforming This role requires the ability to **evaluate tradeoffs**, propose cloud-native solutions, and guide engineering teams toward best practices. **2. Infrastructure as Code (IaC) & Environment Automation** The engineer must be able to **fully automate infrastructure provisioning** using modern IaC frameworks: - Expert-level proficiency with **Terraform** for multi-cloud deployments - Ability to write reusable modules, enforce standards, and manage state securely - Experience with **CloudFormation** (AWS) and **ARM/Bicep** (Azure) for cloud-native deployments - Implementing **GitOps workflows** using ArgoCD or FluxCD - Designing automated environment creation for dev, test, staging, and production The engineer should be capable of turning **manual processes into fully automated pipelines** with version-controlled infrastructure. **3. CI/CD Pipeline Engineering & Release Automation** This role requires ownership of the **entire software delivery pipeline**, including: - Designing and maintaining CI/CD pipelines using GitHub Actions, Azure DevOps, Jenkins, or GitLab - Implementing automated build, test, security scanning, and deployment workflows - Managing artifact repositories (Artifactory, Nexus, GitHub Packages) - Supporting multiple deployment strategies: - Blue/green - Canary - Rolling updates - Integrating automated quality gates, compliance checks, and approval workflows The engineer must ensure deployments are **repeatable, traceable, and zero‑downtime**. **4. Containerization & Kubernetes Platform Management** The Senior DevOps Engineer must be able to **build, secure, and operate container platforms**: - Designing and maintaining Kubernetes clusters in **EKS** and **AKS** - Managing cluster upgrades, node pools, autoscaling, and workload isolation - Bui…