Engagement Director - Strategic Accounts

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. - We lean in: ownership over titles, outcomes over intentions. - We fight for excellence: high standards, direct, ego-free feedback. - We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. ABOUT THE ROLE The way legal work gets done is changing, and Engagement is at the center of that transformation. We're looking for an experienced, strategic Engagement Director to join our growing team and lead Legora's most strategic accounts ( large global law firms and strategic enterprises) as they fundamentally change the way they work with Legora. This is a role for someone who has led change inside the world's largest, most complex organizations and knows that real transformation is designed and managed. You will own the adoption and long-term success of a focused set of marquee accounts: building C-suite and executive-sponsor relationships, defining the outcomes and serving as the trusted advisor and orchestrator who turns Legora into an embedded part of how the world's most sophisticated legal teams operate. At the heart of the role is designing each client's adoption playbook and delivering multi-year change-management programs that transform how they work. For every account you will build a tailored roadmap, sequence initiatives from initial rollout through firm-wide scaled adoption, oftentimes across a multinational footprint, define measurable outcomes and ROI, and evolve the program as new AI capabilities and use cases emerge. People management experience is a bonus as you will lead a small team of Engagement Managers and Associates who are dedicated to the success of your clients. In return, you are dedicated to the development of your team. You will be critical as we continue to build a best-in-class adoption program at Legora, setting the bar on our most visible accounts and helping clients realize measurable ROI, expand successful use cases, and transform the way their teams work. WHAT YOU’LL DO You'll lead the post-sale customer experience, owning onboarding, adoption and long-term value realization for a focused portfolio of Legora's most strategic accounts — Specifically, you will: - Design each client's adoption playbook: the tailored change-management approach, stakeholder map, and target outcomes for how that organization adopts Legora and transforms the way it works — across practice groups, business units and regions. - Execute against that playbook, sequencing initiatives from initial rollout to firm-wide scaled adoption and adapting as the client's needs and Legora's capabilities evolve. - Act as a senior strategic advisor who deeply understands client goals and legal workflows, owns C-suite and executive relationships, surfaces high-impact opportunities, and guides teams toward maximum value from Legora. - Lead a small team (consisting of Engagement Managers and Associates) dedicated to your acco…