Employment Services Specialist 2026-01827

**Open Until Filled** **GENERAL DESCRIPTION:** Under general supervision, this position provides customer service to individuals seeking employment and training services, ensuring their qualifications and needs are properly assessed and addressed. Services are delivered in accordance with federal and state program guidelines, policies, and regulations. This role coordinates and executes a broad range of employment and training services while developing, managing, and monitoring a caseload of participants enrolled in state and federal programs. The position interviews, assesses, and evaluates customers to identify employment, training, and vocational needs, and provides guidance and counseling to claimants and job applicants. Applicants may be referred to employment opportunities or other community resources that support their goals. The position works closely with employers to understand workforce needs, develop and fill employment and vocational training openings, and provide information about coordinated services, training grants, and other resources available through the Department of Workforce Services. Responsibilities may include conducting on-site visits with businesses to better understand their operations, job openings, and workforce needs. Additional duties include entering and monitoring data in electronic systems for job postings, candidate searches, and program reporting; referring applicants to employers and following up on the hiring process; organizing and participating in community events that connect job seekers with employers; and collaborating with program staff to ensure compliance with Department of Labor case management standards. This position is expected to provide excellent customer service to both internal and external customers. **Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:** - Comprehensive health, dental, and vision insurance - Paid vacation, sick leave, FMLA, and holidays - Retirement - Pension and 457B plans that help you build a secure future - Flexible schedules and work-life balance options Meaningful work that makes a difference for Wyoming communities and MUCH MORE! [Click here for detailed information](https://ai.wyo.gov/for-job-seekers/benefit-information), or [you can watch this short video to learn about our benefit package!](https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL) Want to see the full value of your compensation beyond salary? Explore our Total Compensation Calculator: [https://compensationcalculator.wyo.gov](https://compensationcalculator.wyo.gov/) Sheridan County is located in north-central Wyoming. Wyoming’s Jewel, Sheridan County's fabled western history and dramatic mountain vistas meet new west comfort and the serenity of wide-open spaces. Providing history with a view – from Main Street to the magnificent backdrop of the Bighorn Mountains – Sheridan offers modern hospitality with old west charm. https://www.sheridanwyoming.org/ **Human Resource Contact: 307-473-3270** **ESSENTIAL FUNCTIONS:** The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level. - Provides services to individuals by coordinating and executing a broad range of individual services in accordance with Federal and State program guidelines, policies, and regulations. - Develops, manages, and monitors a caseload of participants enrolled in state and federal programs. - Confers with employers to develop and fill employment and vocational training openings. - Refers applicants to employment or other community resources. - Assesses and evaluates client skills, education, and training. - Assists, directs, and counsels claimants and job applicants. - Interviews assess and evaluate customers to meet employment, training, and vocational needs. - Enters and monitors data in electronic systems for job postings, candidate file searches, and program reporting. - Assists, directs, and co…