Eligibility Coordinator (Murray, UT)

**Eligibility Coordinator (Murray, UT)** **Summary –** The Eligibility Coordinator is an entry level position and will provide customer service, determine, maintain and terminate member and/or dependent eligibility for health care benefits. **Essential Duties and Responsibilities** **included but not limited to** - Know the plan rules for eligibility as outlined in the Summary Plan Description (SPD) for each fund. - Collect completed enrollment forms and add all members and their eligible dependents to the BeneSys computer system and any/all outside carrier systems; send requests for additional documentation on incomplete enrollment forms and/or denial with rights to appeal. - Audit vendor reports and invoices on a monthly or weekly basis. - Determine qualifying events and notify member/dependent of COBRA rights. - Prepares and mails eligibility correspondence including but not limited to enrollment forms, enrollment packages and self-payment notices. - Scan and index documents into document storage system. - Provides exceptional customer service via phone and email to internal and external customers. - Regular and predictable attendance is an essential function of this job. **Qualifications** - Prior experience in a clerical and customer service, preferred - Post High School education or prior related work experience, preferred - Excellent customer service and phone skills - Proficient in MS Word, Excel and Outlook - Ability to read and interpret eligibility plan rules, department rules and procedures manual and COBRA compliance manual - Ability to speak clearly and effectively in order to explain eligibility requirements to members, dependents, providers and union officials - Ability to multi-task **Work Schedule** - Full time. Monday - Friday, 7:30am - 4:00pm. Required in office (no at-home days). **Competitive Benefits and Compensation Package** - Paid Time Off (PTO) - 15 days of PTO during first full calendar year! - Medical, dental, vision, and life insurance - Company-paid basic life, short-term disability, long-term disability, and AD&D insurances - 401k with employer match - Tuition reimbursement program - Career development opportunities - Referral bonus for all successful full-time referrals **Pay -** The rate for this position is $24.00 - $25.50 per hour. Actual rate offered dependent on skills, experience, education and other business factors. **Our Culture** BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees’ successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential. Our culture focuses on three core values: - Collaboration: working together across 31 locations to achieve the best for the company and our clients - Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues - Integrity: doing what we say we will do. Upholding strong ethical and moral principles **ADA & EEO** ***Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.***