Electronic Health Records Systems Analyst

## Overview New York Institute of Technology's six schools and colleges offer undergraduate, graduate, doctoral, and professional degree programs in in-demand disciplines including computer science, data science, and cybersecurity; biology, health professions, and medicine; architecture and design; engineering; IT and digital technologies; management; and energy and sustainability. A nonprofit, independent, private, and nonsectarian institute of higher education founded in 1955, it welcomes nearly 8,000 students worldwide. The university has campuses in New York City and Long Island, New York; Jonesboro, Arkansas; and Vancouver, British Columbia, as well as programs around the world. More than 120,000 alumni are part of an engaged network of physicians, architects, scientists, engineers, business leaders, digital artists, and healthcare professionals. Together, the university’s community of doers, makers, healers, and innovators empowers graduates to change the world, solve 21st-century challenges, and reinvent the future. For more information, visit nyit.edu. **About the Academic Health Care Centers** The Academic Health Care Centers serve patients across two clinical locations: the Academic Health Care Center in Old Westbury and the Family Health Care Center in Central Islip. The centers operate as a multispecialty group providing comprehensive outpatient clinical care while also serving as a training environment for future physicians in support of the educational mission of New York Institute of Technology College of Osteopathic Medicine. This role is essential to ensuring that clinical teams are supported in their use of the EMR and related technology. The Electronic Health Records Systems Analyst will help improve the staff and provider experience, strengthen workflows, support patient care, and contribute to sustainable clinical operations across both sites. ## Responsibilities New York Institute of Technology College of Osteopathic Medicine is seeking an **Electronic Health Records Systems Analyst** to support its Academic Health Care Centers. This position will support both the **Academic Health Care Center in Old Westbury on the Long Island campus** and the **Family Health Care Center in Central Islip**. Reporting to the Assistant Dean of Clinical Operations, the Electronic Health Records Systems Analyst will serve as a key resource for supporting, optimizing, and maintaining the electronic medical record system and related clinical technology workflows. The analyst will work closely with clinical leadership, providers, nurses, medical assistants, front desk staff, billing staff, IT, and external vendors to improve system functionality, strengthen workflows, support training, and enhance the overall use of the EMR across both clinical sites. The ideal candidate will have experience working with electronic medical records, strong problem-solving skills, and the ability to translate clinical and operational needs into practical system improvements. This role requires someone who is service-oriented, organized, collaborative, and comfortable working directly with clinical and administrative teams in a fast-paced outpatient care environment. **Key Responsibilities** The Electronic Health Records Systems Analyst will be responsible for: - Serving as a primary point of support for EMR-related questions, feedback, workflow concerns, and enhancement requests across both Academic Health Care Center sites. - Documenting, tracking, communicating, and helping resolve EMR issues in collaboration with internal IT staff, eClinicalWorks, and other technology vendors. - Working with clinical and administrative leadership to understand current workflows and identify opportunities to improve efficiency, documentation, communication, and patient care. - Supporting EMR optimization efforts, including templates, workflows, user access, reporting needs, and system functionality. - Developing, preparing, and leading EMR training sessions fo…