Ecommerce Manager, Amazon & eRetailers (Hybrid Role - New York)

OLAPLEX, a category-defining leader in prestige hair care, continuously seeks talented individuals to join in our mission to transform foundational hair health and deliver great hair days today, tomorrow, and for years to come. As the original bond builder, we are dedicated to fostering a culture that celebrates the bonds within our teams. OLAPLEX elevates individuals from all backgrounds with the belief that together we can unlock the full potential of science to extend the health, life, and beauty of hair for all. About the Role: Reporting to the Vice President of Amazon & eRetail, the ECommerce Manager, Amazon & eRetailers, this role will oversee and optimize our Amazon EU accounts, focusing on Point of Sale (POS), Wholesale and Marketing initiatives. In this role, you will play a pivotal role in managing and expanding our relationship with Amazon globally, with a specialized focus on scaling our Amazon Europe (EU) business across multiple locales (UK, DE, FR, IT, ES). You will ensure that regional revenue, profitability, and velocity goals are not only met but exceeded through strategic planning and precise tactical execution. Key Responsibilities Amazon EU Account & Relationship Management: Pan-European Operations: Serve as the functional expert for Amazon EU, managing the complexities of cross-border trade, localized compliance, and marketplace nuances across the UK and EU locales Vendor Central & Strategy: Oversee day-to-day operations within Amazon Vendor Central, handling catalog health, variations, buy-box suppression, and operational chargebacks Pan-EU Inventory & Logistical Flow: Partner with Supply Chain and Operations to navigate localized pan-EU inventory distribution, ensuring healthy weeks of supply (WOS) while mitigating the impacts of cross-border customs or regulatory friction Stakeholder Bridging: Act as the primary conduit between Amazon EU Managers, Brand Specialists, and internal global stakeholders S ales Strategy, Forecasting & Financials Targets & Velocity: Create, pursue, and land sales targets in alignment with regional revenue goals, internal sales targets, and platform velocity metrics Meticulous Forecasting: Develop detailed sales and trade-spend forecasts for Amazon globally and within the EU, proactively managing performance against these metrics on a weekly and monthly basis P&L Optimization: Monitor and adjust forecasts to quickly pivot against shifting European market dynamics, currency fluctuations, and pan-European pricing alignment Assortment: Ensure total country assortment is optimized to focus on the needs of each marketplace Terms & Governance: Maintain thorough documentation of negotiated European and global terms, joint business plans (JBPs), agreements, and allowances to ensure corporate accountability Retail Media & Digital Marketing: Support counterparts within Media team on localized Media Campaign Alignment: Collaborate closely with internal media team, key agency partners, and Amazon Ads team to conceptualize and execute performance marketing strategies (Sponsored Products, Brands, Display) optimized for distinct localized audiences Brand Experience: Partner with the OLAPLEX Marketing and Creative teams to localize the brand's go-to-market strategy, ensuring the A+ content, Brand Stores, and overall messaging align perfectly with desired brand perception and focus on localized content Analytics & Cross-Functional Collaboration: Data-Driven Insights: Regularly track and analyze KPIs related to POS sales, retail media efficiency, and customer engagement, providing clear strategic insights to senior management weekly Cross-Functional Bridge: Serve as the internal subject matter expert on optimal e-retail merchandising practices, conveying specific regional requirements, cost implications, and localized feedback to wider business units About You: Mindset: A self-starter with a proactive and entrepreneurial mindset, capable of identifying and pursuing new opportunities in a fast-…