Dutch speaking customer service agent - work in Sofia - paid relocation

Patrique Mercier Recruitment FR is seeking a motivated Dutch Speaking Customer Service Agent to join their team. This role offers the opportunity to engage with Dutch-speaking customers, providing exceptional support and ensuring customer satisfaction across all interactions. ### Responsibilities - Respond promptly and professionally to customer inquiries via phone, email, and chat. - Assist customers with product information, order processing, returns, and general support. - Resolve customer complaints effectively to maintain satisfaction. - Accurately document customer interactions and transactions in CRM software. - Collaborate with internal departments to enhance the customer experience. - Participate in training sessions to improve knowledge and customer service skills. - Fluency in Dutch and English, both spoken and written. - Previous experience in customer service or related roles is preferred. - Excellent communication and interpersonal skills. - Strong problem-solving abilities with a customer-focused mindset. - Proficiency in using customer service software and Microsoft Office. - Highly organized and detail-oriented. - Ability to work well within a team and independently. - Comprehensive training fully covered - Secure employment along with opportunities for career growth - Competitive salary - Extra health insurance options - Access to over 50 benefits and services tailored to your needs - A welcoming international workplace culture - Ongoing support and learning opportunities - 1500 euro singing bonus - **Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live**