Driver Services Associate

**Work Schedule Comments:** Generally, Monday thru Friday, 9am-6pm Position Overview: Process weekly Independent Contractor (IC) Settlements. This position also requires and maintains a high level of customer service for both internal and external sources. **Qualified internal candidates will receive priority consideration.** Please note that this position has a fixed hourly pay range, which cannot be exceeded. Essential Job Functions: • Process settlements using drayage, fuel purchases, recurring chargebacks and necessary adjustments. • Utilize and update various software applications to maintain and generate IC settlements. • Review and validate account balances for accuracy and inclusion in settlements where required. • Set-up and maintain escrow accounts and related recurring IC chargebacks. • Process Region-provided adjustment to settlements for driver-related chargebacks or deposits. • Generate deposit batches, conduct manual loads and issue EFS checks for settlement-related items. • Distribute weekly settlement documents to ICs and approved Region personnel. • Process final settlement and escrow releases in accordance with Region’s IC Augmentation Agreement. • Enter adjustments for terminated ICs to ensure escrow accounts are closed into accounts payable. Other Job Functions: • As needed, create new IC vendor records and assign fuel cards or WEX 6.5 cards. • Verify and review IC banking information to conduct pre-notes for direct deposits or WEX 6.5 cards. • Issue EFS checks for HR requested company driver related pay items. • Annually, review and validate ICs’ chargebacks and deposits in preparation for completion of 1099s. • Assist with other Driver Services functions as needed. Preferred Skills and Knowledge: • Experience in payroll, accounting or finance desired, but not mandatory. • Ten-key ability and knowledge of Great Plains desired, but not mandatory. • Strong MS Office skills, especially Excel, Word and Outlook. • Excellent organization, time management, customer service and interpersonal skills. • Strong communication skills with the capacity to manage high volumes of emails and phone calls. • Ability to work under pressure, solve problems and multitask with meticulous attention to detail. • Can collaborate in a team environment and perform job duties with minimal supervision.