Doorman positions focus on delivering results in their domain. This page aggregates open Doorman roles and what employers typically expect.
**WHO WE NEED** A high energy and upbeat individual who is looking to excel. You are fast on your feet and thrive on positive customer interactions. You enjoy helping people, problem solving and being part of a team! The successful candidate sincerely enjoys creating a positive experience for customers and coworkers. They always have the ability to anticipate a customer’s needs and present a professional appearance and demeanor while being personal coupled with having the assertiveness to enforce compliance with safety. This individual will be located at the entrance and will have a significant influence on people’s first impressions of the building. **WHY WORK WITH US** The Car Park is a parking and transportation management company. We operate more than 300 locations in fourteen states, managing nearly $100m in revenue, and we are experts at meeting the unique needs of the markets we serve including municipalities, healthcare, airports, events, hospitality, office, retail and universities. We have a deep professional commitment to providing our customers with superior service and our employees with ongoing professional growth and learning opportunities. **A DAY IN THE LIFE** - Greet and assist guests or customers and provide assistance by opening doors, carrying bags, securing transportation, and directing people to the front desk. - Respond to inquiries regarding directions or building facilities which requires being knowledgeable about all the features of the building as well as restaurants, shops, and tourist attractions in the vicinity. - Monitor safety by staying alert during the entire shift to screen for security. As the first point of contact with people entering the building, you must be on the lookout for suspicious activity and may check for identification. **IDEAL CANDIDATE SKILLS** - Proper etiquette such as being polite and friendly, making people feel at ease right away. Greet everyone who comes in and use interpersonal sensitivity to proactively offer their services when needed. - Customer service to create an excellent customer experience by answering inquiries thoroughly and accommodate requests while remaining firm about rules and policies. - Physical stamina is vital because this job requires standing for several hours regardless of the weather in addition to sometimes carrying heavy bags for customers. - Attention to detail and being observant when monitoring deliveries, building premises, and patrons entering the establishment. Beyond safety concerns, remembering details to better connect with people, especially residents or recurring customers. **MINIMUM REQUIRED QUALIFICATIONS** - Must be at least 19 years old - 1 year customer service experience - Professional communication skills - Ability to work weekends - Ability to stand, walk and climb stairs for long periods of time **BENEFITS WE OFFER** Paid Time Off (PTO), Volunteer Time Off (VTO), paid holidays, medical, dental, vision, critical illness and accident benefits, life insurance, tuition reimbursement, 401k and more are available to eligible full and part-time employees. There’s also the opportunity to work with a genuinely awesome team of co-workers.