Document and IT Specialist

Job description ATANE is seeking technically skilled and energetic candidates with good problem-solving abilities to provide IT support and document processing in Wethersfield, CT. The candidate will serve mainly to monitor and assess IT needs for Engineering and CAD functions and assist in managing, storing, and tracking records and documents for government agencies, construction, and engineering firms. The candidate must be detail oriented and a self-starter. Duties and responsibilities · Display good interpersonal skills interacting with engineering representatives from various departments and executive levels. · Provide support to users and serve as the 1st point of contact for IT problem resolution. · Troubleshoot hardware, software and network issues. · Install and configure hardware and software components. · Establish and maintain good relationships with all clients and colleagues · Serve as liaison to clients for document collection, distribution and follow up procedures as required. · Keep accurate and detailed descriptions of services performed in resolving computer issues · Verify completeness and accuracy of incoming and outgoing documents and ensure appropriate file formatting and safekeeping. · Travel and assist offices in New England and NY/NJ. · Attend staff meeting and prepares minutes for distribution.