DMS / EMS / SCADA Analyst Associate

**Job Posting End Date** 07-22-2026 Please note the job posting will close on the day before the posting end date. **Job Summary** TOPS SCADA Provide complex technical support and training for computer Energy Management (EMS) Systems or Supervisory Control & Data Acquisition (SCADA) systems and other technical infrastructure used in Transmission Operations centers. Position requires a high degree of adaptability, and a focus on meeting customer needs and continuous improvement in the systems supported. **Job Description** # **What you’ll do:** # **Transmission and Distribution SCADA Displays** - # Provide leadership and guidance to Analysts in problem resolution and support activities through training and mentorship. - # Represent the SCADA Display group in task forces, working groups, and special projects with minimal supervision. - # Ensure reliable operations of EMS and SCADA systems, making recommendations for improvements in quality and reliability. - # Maintain and enhance real-time data interfaces, tools, and software for SCADA. - # Stay updated on current technologies to keep EMS and SCADA tools current and effective. - # Build and maintain custom online displays for EMS and SCADA systems. - # Build and maintain tabular displays for EMS and SCADA systems. - # Define and implement internal standards for EMS and SCADA. - # Conduct complex troubleshooting and problem resolution across all areas of expertise. - # Provide after-hours support for EMS/SCADA systems as necessary. # **What we’re looking for:** # **DMS / EMS / SCADA Analyst Associate – (SG5)** - # Associate’s degree or higher from an accredited college / university in Computer Science, Electrical Engineering, Telecommunications or related technical field; or high school diploma and two years related military or electric utility technical experience. - # OTHER REQUIREMENTS: - # Demonstrates Entry Level understanding of operational practices of applicable equipment and software in assigned areas of knowledge - # Strong skills in communication, issue resolution, organization, and facilitation are essential. - # Solid understanding of the business unit / operating company systems is preferred. - # Experience with SCADA systems is preferred. - # Perform troubleshooting and problem resolution in assigned areas of knowledge with Senior Level guidance. - # Provide after-hours support for the EMS/SCADA systems as needed. Begin to gain an understanding of current technology utilized by AEP and understanding how it applies to SCADA with Senior Level guidance. - # Beginning to gain an understanding of basic Protection and Control application and the effect it has on overall SCADA with Senior Level guidance. - # Begins to gain an understanding of what each type of equipment is in the substation with Senior Level guidance. # **DMS / EMS / SCADA Analyst - (SG6)** - # Associate’s degree or higher from an accredited college / university in Computer Science, Electrical Engineering, Telecommunications or related technical field; or high school diploma and two years related military or electric utility technical experience. - # Two (2) year DMS/EMS/SCADA experience with associate’s degree and four (4) years of experience with a high school diploma. Individuals with a bachelor’s degree with no DMS/EMS/SCADA experience may be considered for entry into the organization at this level. - # In addition to the DMS/EMS/SCADA experience noted above: Detailed knowledge is required in one (1) of the following areas: - # Application development Operating System support Computer system administration Database technologies and support - # OTHER REQUIREMENTS: - # Demonstrates a more detailed entry level understanding of operational practices of applicable equipment and software in assigned areas of knowledge - # Strong skills in communication, issue resolution, organization, and facilitation are essential. - # Solid understanding of the business unit / operating company systems is preferred. - #…