District Manager

## Company Description **Annual Compensation Pay Range: $105,000 - $121,000** **We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!** As a **District Manager**, you’re passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. **If this is you, you are the leader we’re looking for!** We are **Public Storage**, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry! ## Job Description **Lead, Manage and Develop People, Brand Ambassador & Operational Excellence** **Lead an Engaged Team:** - Recruit, motivate and retain a dedicated team of customer facing customer front line employees - Drive your team with effective communication and provide coaching on customer service and sales strategies **Brand Ambassador & Operational Excellence:** - Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards. - Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention. - Conduct monthly property audits and ensure operational standards and safety compliance are met. **Deliver Outstanding Customer Service:** - Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management - Address customer inquiries and concerns promptly in a professional manner **Grow and Maintain a Robust Business**: - Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district. - Communicate effectively with customers, colleagues and team-members **BENEFITS:** - $121,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units. - Second year bonus potential increase to $20,000 performance-based bonus - Participation in company stock program that includes dividends paid quarterly - Internal promotional and career opportunities throughout the United States - Extensive training and coaching plans – we want you to succeed! - Comprehensive group healthcare programs - 401(k) with generous employer match - Paid time off - Monday thru Friday work schedule ## Qualifications **Qualifications & Expectations** - Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities. - Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry - Proven track record of top tier performance - Experience managing operational audits and payroll budgets - Exceptional communication and time management skills - Proficient in MS Office (Excel, Word, PowerPoint and Outlook) - Passion for sales and customer service excellence - Bachelor's Degree preferred - Weekend availability by telephone - 5 work Saturday’s per year required during peak season ## Additional Information - All your information will be kept confidential according to EEO guidelines. - The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.