District Manager

The District Manager holding this position is responsible for planning, providing and leading overall direction in a geographic region, with a specific focus on Facility Services. This manager will work closely with Regional and Market Operations leaders to ensure that quality services are provided in accordance with contractual agreements and within budgetary requirements. This professional will also be responsible for driving service excellence and customer retention. This position requires exceptional relationship-building acumen, strong operations background. Through effective leadership and market relationships, this manager will improve ABM’s brand awareness in the Region. The District Manager holding this position is responsible for planning, providing and leading overall direction in a geographic region, with a specific focus on Facility Services. This manager will work closely with Regional and Market Operations leaders to ensure that quality services are provided in accordance with contractual agreements and within budgetary requirements. This professional will also be responsible for driving service excellence and customer retention. This position requires exceptional relationship-building acumen, strong operations background. Through effective leadership and market relationships, this manager will improve ABM’s brand awareness in the Region. **Compensation:** The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program. **Schedule:**Monday- Friday - The job requires flexibility for weekend and holiday availability as well as various hours of the day **Benefits:** *ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit* [Recruiting Flyer - Staff & Mgmt](https://media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Staff%20&%20Mgmt.pdf) **Travel:** 25% Travel expectation **Work Arrangement:** Hybrid - can fluctuate based on business needs ### Responsibilities - Responsible for the operational success of areas of responsibility. Provides direction and guidance to branch and market management in the planning and execution of activities to promote profitability of branches. - In conjunction with regional and market operations management, develops strategies for retaining customers by providing high-quality, cost-effective services. - Identifies potential new customers. Plans and executes steps to secure new accounts. - Ensures market is following ABM standard operating procedures while working with the COE to identify industry best practices. **Influence Responsibility/Level of Interaction** - Foster effective working relationships with customers. Monitors services provided to customers to ensure adherence to contractual requirements. Works with region operations management to investigate and promptly resolve customer complaints. - Identifies opportunities to acquire new customers. Works with market and region operations management to establish business relationships with potential customers to develop an understanding of customer requirements and to provide an explanation of Facility Services available to meet customer needs. - Works closely with regional and market operations management team to observe and evaluate services provided, performance and efficiency. Recommends actions to increase sales growth, improve efficiency and strengthen customer services. Acts as Subject Matter Expert in the area of Facility Services for the market/region. - Maintains effective working relationship with labor unions represented within the region. Provides leadership to employees in markets in area of responsibility. Promotes positive employee relations. - Monitors activities and takes steps to ensure compliance with federal, state and local regulation…