Distributor Services Representative

#### **About Pabst** Nearly two centuries in, Pabst is still rewriting the playbook. We’re the team behind some of America’s most recognizable beer brands – driven by creativity, grit, and a passion for what’s next. We honor our heritage while pushing forward with bold ideas, fresh thinking, and a people-first culture. *Because great brands are built by great people.* #### **The Role** We’re looking for a **Distributor Services Representative** (“DSR”) based in San Antonio, TX to help keep our business moving. In current state, you'll partner with distributors, breweries, freight providers, and internal teams to make sure orders are processed accurately, shipments stay on track and exceptional customer service is provided. As the role evolves, we will begin to integrate AI technology and will need a candidate who is ready to grow with it – building data habits and problem-solving skills that set up a clear path toward deeper root-cause work. If you're organized, proactive, adaptable, and enjoy solving problems in a fast-paced environment, you'll fit right in. #### **Why You'll Love It Here** - **Flexibility:** Work that fits your life – with a hybrid schedule, unlimited vacation, 9 sick days, 10 company holidays, and 2 paid volunteer days. - **Great Benefits:** Comprehensive healthcare plans, a 401(k) with company match and immediate vesting, paid parental leave, disability coverage, life insurance, and more. - **Great People:** A casual, high-energy environment where authenticity is celebrated, curiosity is welcomed, and creativity is supported. It's a place where you can show up as yourself, take on meaningful challenges, and help build brands people actually care about. #### **What You'll Do** - Manage distributor order collection and ensure orders are submitted accurately and on time. - Coordinate with breweries and shipping locations to keep product flowing efficiently. - Deliver excellent customer service. - Partner with Sales by supporting reporting requests and special projects. - Identify opportunities to improve processes and create a better experience for our distributor partners. - Become familiar with AI technology to build the data habit – using available data and KPIs to spot recurring issues and trends. - Help monitor compliance, flagging discrepancies as they surface. #### **What You’ll Bring** - Bachelor's degree preferred, or equivalent experience. - Strong organization and attention to detail with the ability to manage multiple priorities. - Excellent communication and problem-solving skills. - Comfort interpreting procedures, contracts, and operational guidelines. - Curiosity and comfort adopting new tools and AI-assisted workflows. - Proficiency with Microsoft Office, especially Excel and Word. - Experience with Microsoft Dynamics AX (or similar ERP systems) is a plus. **** #### **Think you’d be a great fit? Let’s talk.** ###### *PBC takes pride in developing and promoting talent as an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, veteran status, or any other category protected by law. By fostering a diverse business environment, PBC welcomes opportunities to learn from each other, our customers, and business partners.***** ###### *California Residents click [HERE](https://pabst.com/privacy-notice-ca-candidates/)for our Privacy Notice.*****