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**Benefits:** - 401(k) - 401(k) matching - Competitive salary - Paid time off **Benefits/Perks** - Competitive salary - Paid Time Off - 401k Match **Job Title:** Dispatcher / Office Administrator **Company:** Absolute Heat & Air **Location:** Springdale, AR (with some support for our Texas location) **Summary:** We are looking for a reliable, organized, and proactive Dispatcher / Office Administrator to join our growing HVAC team. This is a key role responsible for coordinating our New Construction and Service teams, managing daily office operations, and ensuring smooth communication between technicians, customers, and leadership. **Key Responsibilities:** - Serve as the main point of contact for our New Construction and Service technicians - Dispatch jobs, schedule appointments, and coordinate daily workload - Manage Softphone system – stay logged in and handle all incoming calls/texts - Create and track Purchase Orders (POs) for parts and equipment - Update and maintain accurate notes in ServiceTitan for every job - Work the Follow-Up tab to convert estimates into booked jobs - Assist with customer communication and scheduling - Help keep the office organized and support daily administrative tasks - Work closely with our VA team to ensure smooth handoffs - Stay until the last New Construction technician finishes for the day (Monday–Thursday) **Ideal Candidate:** - Strong communication and organizational skills - Experience with ServiceTitan (preferred but not required) - Reliable, professional, and detail-oriented - Ability to stay calm under pressure and multitask - Team player who takes ownership of their responsibilities Compensation: $40,000.00 - $55,000.00 per year # About Us **We’ve provided superior quality heating, ventilation, & air conditioning (HVAC) services in the Northwest Arkansas & Gainesville, TX areas for over 15 years now.** Absolute Heat & Air has been providing superior quality heating, ventilation, & air conditioning (HVAC) services for over 15 years now. The company takes pride in retaining a 98% customer satisfaction rate, and the ability to offer 24/7 customer service to its clients for any emergency that may arise. Over the past years, Absolute Heat & Air has expanded its capabilities into a full-service home energy efficiency aggregator, now offering duct cleaning, home automation, and geothermal. In addition, we’ve expanded our service area to serve Springdale & the Northwest Arkansas area with our quality HVAC Services.
Salary estimate
$40,000 – $55,000/yr
Provided by the employer.
Skills for this role
CommunicationLeadershipAutomation
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About Absolute Heat & Air
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