Dispatcher

## Description Here is an opportunity to join one of the most well-known companies in the Maritime Industry. Moran Towing Corporation ([www.morantug.com](http://www.morantug.com/)) has an opportunity available for a **Dispatcher** for **Moran Baltimore**. This is a full-time, salaried, exempt position reporting to the General Manager. Moran Towing Corporation is one of the oldest companies in America and has prospered by continuously reinventing itself for over 160 years. Starting in 1860 as a tugboat company, we have grown from those roots to become a dominant provider of commercial ship docking services, marine transportation, LNG support operations, environmental recovery, and commercial diving services. While economies, cultures, markets, and technology will always continue to evolve, our steadfast commitment to partnering with our employees and customers to solve our customers’ marine requirements has enabled us to stay the course year after year. **POSITION SUMMARY:**The Dispatcher is responsible for managing and supporting Moran’s port operations. The Dispatcher uses discretion and independent judgment to represent Moran regarding port operational matters, and coordinates closely with the General Manager, Operations Manager, shoreside employees, tug crews, customers, agents, and docking pilots to ensure the safest, most timely and advantageous use of Company assets. Specific responsibilities include scheduling and dispatching tugs and coordinating tug movements, using knowledge of tug capabilities to effectively allocate resources to the needs of assisted vessels, managing and responding to operational inquiries, and using phone, radio, and computer communications to efficiently and accurately transmit operational assignments. The Dispatcher also develops reports and compiles statistics on vessel job assignments to inform the Company’s decision on future tug jobs. This position requires the ability and willingness to work different hours of the day or night, weekends, and overtime days/hours as business needs require. **SPECIFIC RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:** - Facilitates the communication of information between tug and shoreside personnel, including transmitting orders, gathering vessel traffic information, and coordinating dockside activities. - Develops and executes effective operational plans to dispatch tugs, pilots, and crews based on the safest and most efficient service and the daily needs of the port. - Coordinates the dispatch of tugs with pending jobs to meet Moran and customer requirements while ensuring that crew regulatory work hour limitations are maintained. - Confers with customers and/or agents, docking pilots, and appropriate crew and shoreside personnel to resolve questions, problems, and requests for service or equipment. - Monitors and reviews vessel traffic for status accuracy and identifies potential problems and deviations from daily plans. - Recognizes and reports real-time business opportunities to Moran management. - Identifies and utilizes external resources, including hiring outside contractors when required, to meet customer needs when internal personnel are unavailable. - Prepares and communicates daily position reports to customers and management, along with any other pertinent information related to vessel activities or customer-specific requirements. - Assists in supporting vessel requests from Operations personnel. - Records and maintains files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information. - Maintains a “safety first” posture and promotes safety compliance by example. - Promptly reports any incidents as per OPPM and all accidents or emergencies to applicable emergency response personnel and to relevant management. - May review invoices and/or re-bills and be responsible for inputting into Helm and COR360. - May prepare daily work sheet for scheduled vessel movements and document schedu…