Dispatcher

# HVAC & Plumbing Dispatcher **Fix It 24/7 – Location: 499 Jessen Ln, Suite B, Wando, SC 29492** **Pay:** **$20–$22 per hour** **Schedule:** Monday–Friday (Saturday coverage may be required during peak season) ## Join One of Charleston's Fastest-Growing Home Service Companies! Fix It 24/7 is looking for a highly organized, customer-focused **HVAC & Plumbing Dispatcher** to join our growing team in Charleston, SC. If you thrive in a fast-paced environment, enjoy coordinating multiple priorities, and take pride in delivering outstanding customer service, we want to hear from you! As our Dispatcher, you'll play a critical role in keeping our HVAC and Plumbing teams running efficiently by scheduling technicians, communicating with customers, and ensuring every job is completed smoothly. ## What You'll Do - Dispatch HVAC and Plumbing technicians for service, maintenance, and repair calls. - Communicate with customers regarding appointment times and schedule updates. - Monitor technician progress throughout the day and adjust schedules as needed. - Coordinate emergency and priority service calls. - Work closely with the call center, service managers, and field technicians to ensure exceptional customer service. - Maintain accurate job information and scheduling within Service Titan. - Help ensure daily revenue goals and operational efficiency are achieved. ## Qualifications - Previous dispatching experience in the HVAC, plumbing, electrical, or home service industry **preferred**. - ServicebTitan experience is a strong plus. - Excellent multitasking, organization, and time management skills. - Strong communication and customer service abilities. - Ability to remain calm and make sound decisions in a fast-paced environment. - Proficient with computers and scheduling software. - Team player with a positive, can-do attitude. - Can pass pre-employment drug screen and background check ## Compensation & Benefits - **$20–$22 per hour** - Monday–Friday schedule - Saturday coverage may be required during peak seasons - Medical, dental, and vision insurance - 401(k) with company match - Paid Time Off and paid holidays - Career advancement opportunities with a growing company - Supportive team culture and year-round stability If you're ready to be part of a company that values teamwork, customer service, and professional growth, **apply today and help keep Charleston comfortable with Fix It 24/7!** Location: 499 Jessen Ln, Suite B, Wando, SC 29492