Director Utility Training

The executive leadership position is responsible for leading the strategy, design and implementation of operational training and supporting activities across FirstEnergy. This includes training curriculums, staffing strategies, and training needed for employees to safely and effectively fulfill their responsibilities in areas including distribution, transmission, and generation craft lines, customer service and energy delivery process and systems including emergency preparedness. It also includes establishing and monitoring organizational goals, policies, plans, performance objectives and budgets. **FirstEnergy at a Glance** We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. **About the Opportunity** This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [FEU] **This is a full-time, on-site position in any FirstEnergy location in OH, NJ, PA, WV/MD including: Akron, OH; Holmdel, NJ; Morristown, NJ; Reading, PA, Charleston, WV, Williamsport, MD** The executive leadership position is responsible for leading the strategy, design and implementation of operational training and supporting activities across FirstEnergy. This includes training curriculums, staffing strategies, and training needed for employees to safely and effectively fulfill their responsibilities in areas including distribution, transmission, and generation craft lines, customer service and energy delivery process and systems including emergency preparedness. It also includes establishing and monitoring organizational goals, policies, plans, performance objectives and budgets. **Responsibilities include:** - Provide overall leadership and strategic direction for the Utility Training function, accountable for safety, compliance, quality, and effectiveness of training delivered to Transmission & Distribution (T&D) operations and supporting groups. - Own and evolve FE’s progression-school strategy (e.g., distribution line worker, transmission line worker, substation, relay/protection, underground, transmission) including curriculum roadmaps, sequencing, prerequisites, and readiness criteria aligned to job task analysis and field performance expectations. - Establish and enforce a Systematic Approach to Training (SAT)/ADDIE governance model for analyzing work, designing instruction, developing materials, implementing delivery, and evaluating results for T&D training programs. - Design and deploy standardized evaluation instruments (knowledge/skill assessments, job performance measures, performance checklists, field validations, observation guides) and an outcome measurement strategy (Reaction/Learning/Behavior/Results) to demonstrate training impact and target continuous improvement. - Lead compliance training strategy and execution for electric power operations, including OSHA 29 CFR 1910.269 related to training qualification, refresher criteria, safe work practices and documentation practices, in partnership with Corporate Safety, Operations, and Labor. - Maintain “leading with safety” culture across all training environments (yards, labs, substations, classrooms, mobile/field training), ensuring training activities, equipment, and simulations meet applicable safety requirements and are risk-assessed prior to delivery. - Provide enterprise oversight for registered/recognized apprenticeship programs (e.g., distribution line worker, substation electrician) including standards, related instruction, on-the-job training alignm…