Director, Sales Strategy & Planning | Rocket Growth

Location: Seoul, South Korea Job Type: Full-time About Coupang At Coupang, we exist to wow our customers. Our mission is to make shopping, eating, and living easier than ever before. We’re disrupting the multi-billion-dollar commerce industry from the ground up and building a reputation as South Korea’s most innovative and reliable e-commerce platform. We combine the agility of a startup with the scale and resources of a global public company. This unique blend empowers us to launch new services at speed, drive innovation, and make a tangible impact every day. At Coupang, you’ll grow alongside bold, hands-on, and ambitious teammates who are passionate about shaping the future of commerce. On Rocket Growth (RG): Rocket Growth is a dynamic business unit focused on driving innovation, scale, and strategic growth across emerging markets and categories. We are building a brand that stands for bold thinking, transformative impact, and future-forward leadership. A. Sales Planning & Performance Management Strategic Planning: Act as the primary planning partner to designated Category Leaders, coordinating and driving the annual, quarterly, and ongoing sales planning processes. Goal Setting & Tracking: Establish and maintain robust performance tracking mechanisms (KPIs, OKRs) to monitor category sales execution against strategic objectives. Deep-Dive Analysis: Conduct detailed, hypothesis-driven analysis of sales performance, market trends, and category performance to identify risks, opportunities, and areas for optimization. B. Strategic Storytelling & Executive Presentation Narrative Development: Design and build compelling, clear, and concise strategic 'storylines' and presentations for consumption by Sales Leadership and Executive Management. Executive Readouts: Present key findings, strategic recommendations, and performance summaries with conviction, translating complex planning and tracking data into actionable business insights. Rapid-Turnaround: Leverage a 'management consulting' mindset to quickly synthesize complex information and transform it into highly polished, presentation-ready formats under tight deadlines. C. Team Leadership & Asset Scalability Team Management: Manage, coach, and develop a team of Analysts/Planners, ensuring high quality and consistency in their analytical outputs. Scalable Solutions: Lead the team in the development and implementation of reusable, automated, and scalable planning and tracking assets (e.g., dashboards, templates, data models). Sales Enablement: Drive the transition toward a 'self-serve' data model, enabling the broader sales team to access performance data and tracking insights directly and efficiently. II. Required Qualifications & Experience Experience: 10-15 years of professional experience in Sales Operations, Business Planning, Strategy, or a related analytical function, preferably supporting a high-intensity, fast-paced Sales organization. Structure & Detail: Demonstrated history of being highly structured and meticulous in planning, execution, and documentation. Analytical Skills: Advanced proficiency in data analysis and modeling (e.g., Excel, SQL, Tableau/Power BI) and the ability to derive strategic insights from large datasets. Communication: Exceptional written and verbal communication skills, with a proven ability to summarize complex issues into a crisp, consumable storyline for executive audiences. III. Preferred Qualifications Management Consulting: Prior experience at a top-tier management consulting firm is a strong advantage. Team Leadership: Experience managing or mentoring analytical staff. Tool Proficiency: Expertise in CRM systems (e.g., Salesforce), planning tools, and Business Intelligence platforms (Tableau). Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Inter…