Director, Program Business

Title : Director, Program Business Location : Morristown, NJ / Dallas, TX / Austin, TX / San Jose, CA Reports To : Chief Program & Underwriting Officer, Spinnaker About Hippo: Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most. Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement. If you're energized by building what's next, we'd love to meet you. About You: We are seeking a committed, experienced, and energetic individual to join our team. This is a collaborative leadership role accountable for program management and underwriting of a sub-portfolio of programs within Spinnaker. The ideal candidate will be self-motivated, a change leader that challenges and continuously improves existing processes and procedures, as well as a subject matter expert in personal lines, commercial lines, program management and compliance. What You'll Do: A Director, Program Business, Spinnaker, you will act as “CEO” of a number of Spinnaker programs. You will have primary P&L responsibility for the book of business, and you will be responsible for setting program annual goals which will include strategies and tactics for profit, growth, expense management, and allocation of catastrophe capacity. A key strategic part of the role is relationship management, and you will act as the primary interface with each program, to include their Claims TPA, reinsurers and the brokers. Day-to-day responsibilities include: Represent your assigned programs as a member of the Spinnaker senior leadership team Accountable for ensuring your programs are in compliance with our contractual terms and follow all regulatory compliance requirements State filing review/signoff along with broader program-specific teams Quality and accuracy of the deal-specific business terms Responsibility for each program meeting strategic objectives as stated by the CEO and senior leadership team Oversight of onboarding checklist(s) for new programs assigned to you Oversight of renewal strategy in collaboration with Finance and Operations Collaborate with Finance and Operation to ensure monthly reinsurer reporting are done correctly Collaborate with Finance and Operation to ensure account reconciliation, including review and approval of account balances due MGAs/reinsurers Collaborate with Finance and Operation to ensure claims and treaty reporting, including review and approval of program-specific claims and IBNR are done correctly As needed, participate in the new business development process, in collaboration with the broader team Review of potential new business opportunities Collaborate with the Hippo Reinsurance team to ensure: Specific reinsurance placements are done correctly and timely Participate in industry conferences/events; marketing and reinsurer visits as needed As owner of each program, and in addition to the broader duties outlined above, program specific responsibilities include: Overall P&L responsibility for programs in your portfolio. Implement action steps to improve underwriting results of programs as necessary Develop annual growth and profit plans for the program Develop and/or amend underwriting guidelines specific to each program Plan, manage, and evaluate work of program administrators/MGAs When applicable, develop and manage CAT management objectives including PML management in conjunction with Hippo risk management department Direct responsibility for portfolio management of assigned programs including but not limited to, management/allocation of limit accumulations, remediation or culling of unprofitable busi…