Director of Training (41225)

# **Join LUMA Residential as Our Director of Training!** **Dallas, TX | Travel Required** At **LUMA Residential**, we believe exceptional communities begin with exceptional people. That's why we're searching for an experienced **Director of Training** to help shape the future of our organization. This isn't a traditional training position. We're looking for a strategic leader who understands multifamily operations, embraces innovation, develops future leaders, and transforms knowledge into measurable business results. As our Director of Training, you'll help bring the **LUMA Playbook** to life by creating learning experiences that empower our teams to **Deliver an Edge at Every Stage** while helping us **Elevate the Quality of Life** for our employees, residents, and investors. You'll partner with Executive Leadership to strengthen operations, accelerate technology adoption, develop exceptional leaders, and foster a culture of continuous learning across our portfolio. This is an opportunity to leave a lasting impact—not only on our organization, but on every employee and resident we serve. If you're passionate about developing people, driving operational excellence, embracing technology, and inspiring others to achieve their highest potential, we'd love to meet you. * * * # **Why You'll Love Working Here** At LUMA Residential, we don't just invest in our communities—we invest in our people. We believe our associates are our greatest competitive advantage, which is why we're committed to providing the tools, support, and opportunities needed to build meaningful, rewarding careers. We proudly offer: - Competitive compensation - Comprehensive Medical, Dental & Vision Insurance - Health Reimbursement Arrangement (HRA) - 401(k) with Company Match - Generous Paid Time Off & Paid Holidays - Company-Paid Life Insurance - Employee Assistance Program - Professional Development & Continuing Education Opportunities - Career Growth and Leadership Development - A collaborative, people-first culture recognized as a Top Workplace - The opportunity to make a lasting impact across an entire organization * * * # **What Makes This Opportunity Different** At LUMA Residential, training isn't viewed as a support function—it's a strategic investment in our people and our future. As Director of Training, you'll influence every stage of the employee journey—from onboarding and leadership development to technology adoption, operational excellence, and leadership succession. You'll collaborate with Executive Leadership to shape strategy, strengthen teams, and create learning experiences that help every associate grow personally and professionally. **At LUMA Residential, we don't just train people—we equip them to Deliver an Edge at Every Stage.** * * * # **What You'll Do** As Director of Training, you'll help bring the **LUMA Playbook** to life by: ### **Developing Great Leaders** Design and execute company-wide learning strategies that develop future leaders, strengthen management teams, and prepare associates for long-term career success. ### **Creating Exceptional Learning Experiences** Develop engaging instructor-led, virtual, video-based, and self-paced training programs that support every stage of the employee lifecycle—from onboarding through leadership development. ### **Driving Operational Excellence** Partner with Operations, Marketing, Recruiting, Human Resources, and Executive Leadership to improve consistency, execution, and performance across the portfolio. ### **Leading Technology Adoption** Champion the implementation and adoption of property management technology including Yardi, CRM platforms, EliseAI, resident screening systems, learning management systems, reputation management tools, and emerging AI technologies. ### **Coaching for Success** Travel throughout the portfolio to coach teams, reinforce best practices, identify opportunities for improvement, and help leaders achieve exceptional results. ### **Building Resources That Last…