Director of Technical Training

Fully remote | Complete engagement job Founded in Palo Alto by Dr. Andrew Ng and Israel Niezen, Factored helps U.S. companies build and scale world-class AI, ML, and Data teams, powered by the top 1% of LATAM talent, with a defining purpose: To empower brilliant humans, unleash their potential, and amplify their impact in the world. At Factored, you’ll be part of a community that values learning, ownership, and authenticity, where your growth is personal and your ideas matter. We’re transparent, curious, and collaborative. We strive for excellence, celebrate diversity, encourage curiosity, and build an environment where you can truly thrive. We are seeking a strategic Director of Technical Training to own and evolve our Learning Initiatives Scalability and Training program Operations. You will lead the design and deliver high-impact engineering talent development programs, while strategically building scalable frameworks to enable effective and sustainable training delivery across the engineering organization. The role combines process optimization, technical mentorship, and delivery assurance to drive training operational excellence and superior technical output across Factored. You will operate with an owner mentality, proactively identifying execution gaps, driving the design of training solutions, driving the creation of training team performance metrics, and iterating on delivery processes. You will also collaborate closely with cross-functional teams to ensure alignment with client expectations and the high "Factored Bar" for quality. Functional Responsibilities: Strategic Training Leadership Own the strategy, planning, and execution of the organization’s technical training portfolio across all engineering training programs. Lead the direction of the Technical Training function by aligning training priorities with business goals, customer demand, workforce readiness, and emerging trends in the AI and Data landscape. Analyze market trends, customer feedback, and organizational capability gaps to continuously evolve training programs and learning pathways. Partner closely with Delivery, Engineering, Talent, Operations, and Revenue leadership to align training initiatives with workforce planning, deployment readiness, and business needs. Training Operations & Delivery Design and scale Training Operations by leveraging the Technical Training team, Subject Matter Experts (SMEs), platforms, and organizational resources. Ensure high-quality delivery across all training programs by proactively managing risks, resolving operational challenges, and driving execution excellence. Own training capacity planning, instructor allocation, resource management, and milestone delivery. Provide clear visibility to stakeholders regarding training priorities, execution, risks, and progress. Measurement & Business Impact Establish measurement frameworks and dashboards to evaluate training effectiveness, instructor impact, trainee performance, engagement, and training ROI. Develop feedback loops that integrate customer insights, market demand, and training outcomes into curriculum development and program execution. Continuously improve learning programs based on performance metrics, participant feedback, business outcomes, and evolving organizational needs. Cross-Functional Partnership & Organizational Influence Partner cross-functionally with Revenue and Operations teams to position training programs as drivers of brand awareness, lead generation, customer engagement, and talent attraction. Influence organizational capability-building strategies by aligning business priorities with scalable technical learning initiatives. Team Leadership & Organizational Development Build, lead, and develop a high-performing Technical Training organization, fostering a culture of operational excellence, innovation, accountability, and continuous improvement. Coach and develop instructors, SMEs, and training leaders to ensure quality, scalability, and consisten…