Director of Student Services- Sonia Gutierrez Campus

***Are you an experienced professional with a passion for the holistic development of students? Do you have expertise in leading a team with a focus on the creation of an inclusive and collaborative community that fosters a sense of belonging? If so, then Carlos Rosario International Public Charter School (CRIPCS) has the perfect opportunity for you.*** *Carlos Rosario International Public Charter School (CRIPCS) is an adult charter school that delivers high-quality education, career training, and supportive services that enable adult immigrants to realize their dreams while strengthening our community and economy. When you join the team at CRIPCS, you become part of a unique, mission-oriented organization that is actively and innovatively tackling some of the greatest challenges faced by adult learners and English language learners today, with a laser-beam focus on equity of opportunity for those we exist to serve.* **Director of Student Services- Sonia Gutierrez Campus** SUMMARY: The Director of Student Services ensures adult learners receive the comprehensive, non-academic support necessary to thrive throughout their educational journey and successfully transition to employment, workforce training, and higher education. Reporting to the Senior Director of Services & School Logistics, this role provides strategic leadership for the design, implementation, and continuous improvement of student support services that promote student well-being, engagement, retention, persistence, and equitable outcomes. The Director oversees a multidisciplinary team of case managers, counselors, employment specialists, student success staff, and program support professionals, fostering a collaborative, trauma-informed, and student-centered culture. Success in this role begins with building trust, leading an established team through change, and developing strong partnerships across the organization and community. Over time, the Director will strengthen team performance, enhance the student experience through data-informed decision-making, and ensure students receive timely, coordinated support by identifying barriers and connecting them to appropriate internal and external resources. The ideal candidate is a collaborative, relationship-driven leader who excels at developing people, navigating complexity, and balancing strategic leadership with operational excellence. CORE RESPONSIBILITIES: Team Leadership & Talent Development ● Lead, coach, and develop a multidisciplinary Student Services team, including case managers, counselors, employment specialists, student success staff, and program support professionals. ● Foster a collaborative, student-centered culture grounded in trust, accountability, continuous learning, and shared purpose. ● Establish clear performance expectations, provide ongoing coaching and professional development, and lead an established team through change while maintaining engagement and morale. ● Promote trauma-informed, culturally responsive practices and cultivate a high-performing team focused on delivering exceptional student support. Student Success & Strategic Leadership ● Develop and implement a strategic vision for Student Services that advances student persistence, engagement, retention, and successful transitions into employment, workforce training, and higher education. ● Oversee the delivery of comprehensive student support services, including case management, counseling, employment services, student success programming, crisis response, and basic needs support. ● Ensure students receive coordinated, equitable, and holistic support by identifying barriers to success and connecting students with appropriate internal and external resources. ● Champion innovation and regularly evaluate programs, implement innovative practices, and enhance the overall student experience. Cross-Functional Collaboration & Community Engagement ● Partner with leaders across Academics, Registration, Workforce Development, Finance, and o…