Director of Strengthening Resilient Families

## Description | **Job Title:** | **Director of Strengthening Resilient Families** | **Date Created:** | 7/16/2026 | | --- | --- | --- | --- | | **Reports To Title:** | Interim Chief Executive Officer | | **Direct Reports:** | Associate Director of Strengthening Resilient Families and Staff member | | **Position Type:** | Full-Time | **FLSA Status:** | Salaried - Exempt | | **Department:** | Strengthening Resilient Families - Management | | **Work Comp Code:** | 8810 - Clerical Office Employee | **Salary Grade:** | | | **Summary** | | --- | | The Director provides leadership and supervision to the Associate Director of Strengthening Resilient Families and departmental support staff while fostering collaboration across programs and with community partners. The Director oversees program planning, implementation, staff development, quality improvement, grant compliance, performance measurement, and outcome evaluation to ensure services are evidence-informed, responsive to community needs, and aligned with Unleashing Potential's mission, values, and strategic plan. | | **Duties/Responsibilities** | | **Program-Related:** · Collaborates with senior leadership to develop and execute the strategic vision, goals, and priorities for the Strengthening Resilient Families (SRF) department · Co-facilitates with the Program Evaluation & Continuous Quality Improvement Consultant on the design, implementation, and evaluation of the SRF department's logic model and performance measurement framework, establishing meaningful metrics to demonstrate program impact and outcomes · Provides leadership, direction, and supervision to SRF staff, ensuring the effective delivery of evidence-informed family support services, educational programming, and community-based initiatives · Oversees the development and implementation of family engagement strategies that promote consistent participation, positive outcomes, and continuity of care · Ensures high-quality, family-centered services by monitoring program effectiveness, participant engagement, and adherence to organizational and funding requirements · Serves as a liaison with community partners, schools, and service providers to strengthen collaborative relationships and expand resources available to families · Oversees the planning and implementation of workshops, support groups, educational sessions, and special events that address the needs of children and families · Ensures the systems established for collecting, analyzing, and utilizing participant feedback and outcome data to support continuous quality improvement and program enhancement is adhered to · Directs resource coordination efforts to connect families with internal and external services that address identified needs and promote long-term stability · Ensures staff partner with families to develop and monitor Family Partnership Agreements that build on family strengths, establish goals, and support self-sufficiency · Promotes family resilience by ensuring programs provide access to resources, education, and opportunities that strengthen parenting, increase self-sufficiency, and improve overall well-being · Maintains a direct service caseload or participant engagement activities, as needed, to support program operations and remain informed of emerging family and community needs **Manager responsibilities** · Provides leadership, supervision, and performance management for SRF staff, including goal setting, coaching, annual performance evaluations, recognition, corrective action, and professional development · Partners with Human Resources to recruit, hire, onboard, develop, and retain a high-performing and diverse team that supports the mission and goals of the Strengthening Resilient Families department · Conducts regular one-on-one meetings with direct reports to provide coaching, performance feedback, support professional growth, and monitor progress toward departmental and individual goals · Fosters a culture of open communication, collab…