Director of Software Engineering

# About Basic Software Systems Basic Software Systems is the developer of Primus, a cloud-based SaaS ERP and Dealer Management System purpose-built for the heavy equipment industry. We serve a growing base of enterprise customers who depend on Primus for mission-critical operations, and we are committed to delivering a best-in-class product and customer experience. We are a lean, high-impact organization where every leader owns real outcomes. Engineering is central to everything we do, and this hire will shape the trajectory of the product, the team, and the company. | **Company** | Basic Software Systems | | --- | --- | | **Product** | Primus — Cloud SaaS ERP & Dealer Management System | | **Industry** | Heavy Equipment / Enterprise SaaS | | **Location** | Onsite | | **Employment Type** | Full-Time, Direct Hire | | **Compensation** | $130,000 – $160,000 annually, commensurate with experience | | **Reports To** | Executive Leadership | # Position Overview We are seeking a seasoned Director of Software Engineering to lead our engineering organization. This is a hands-on leadership role requiring equal parts strategic thinking, technical depth, and people leadership. The right candidate has a proven track record of transforming engineering teams, driving measurable delivery improvements, and directly influencing customer and business outcomes. You will own the engineering organization end-to-end — from Agile process and team culture to cloud infrastructure, CI/CD delivery, and customer-facing product quality. You will be the engineering voice at the leadership table and a key contributor to company strategy. # What You'll Own ## Agile Transformation & Engineering Process - Drive and sustain a high-performance Scrum delivery model across onshore and offshore engineering teams. - Own sprint planning, velocity tracking, defect metrics, and commitment rate — and hold the team accountable to continuous improvement. - Establish and maintain KPI dashboards that give leadership real-time visibility into engineering health. ## Technical Leadership & Architecture - Provide hands-on technical guidance on cloud infrastructure, CI/CD pipeline design, and application architecture decisions. - Lead and oversee cloud cost optimization initiatives across AWS and Azure environments. - Drive adoption of modern DevOps practices including GitHub Actions, containerization (Docker/Kubernetes), and automated deployment pipelines. - Evaluate and guide the integration of AI-augmented development practices into the engineering workflow. ## Customer Impact & Revenue Growth - Engage directly with at-risk or strategic customers to resolve technical escalations, protect retention, and identify expansion opportunities. - Partner with commercial teams to surface unmet customer needs and translate them into product and engineering priorities. - Own the quality and reliability of production systems — including deployment oversight and post-release validation. ## Team Leadership & Culture - Recruit, develop, and retain a high-performing engineering team spanning multiple geographies and time zones. - Conduct regular 1:1s, performance conversations, and career development planning with all direct reports. - Build a culture of accountability, psychological safety, and continuous delivery. - Balance onshore and offshore staffing strategy to optimize delivery capacity and cost efficiency. ## Leadership Collaboration - Participate in weekly executive leadership meetings and contribute an informed engineering perspective to company strategy. - Provide technical advisory support across vendor evaluations, partnership discussions, and marketing/growth initiatives. - Represent engineering credibly with customers, partners, and prospective hires. # What We're Looking For ## Required Experience - 8+ years of progressive software engineering experience, with 3+ years in a Director-level or equivalent engineering leadership role. - Demonstrated success leading an Agile/Scrum…