Director of Sales Operations

Clean Harbors, Norwell, MA is looking for a **temporary** **Director, Sales Operations** primarily responsible for one or more of the following aspects of Sales administration and Support for Clean Harbors, such as creating, maintaining, and enforcing best-practice policies, processes, tools, reports, metrics, training, and incentives for the sales organization, to ensure the achievement of sales targets and the continuous improvement in sales performance and sales productivity. **Why work for Clean Harbors?** - Health and Safety is our #1 priority and we live it 3-6-5! - Competitive wages - Comprehensive health benefits coverage after 30 days of full-time employment - Group 401K with company matching component - Own part of Clean Harbors with our Employee Stock Purchase Plan - Generous paid time off, company paid training and tuition reimbursement - Positive and safe work environments - Opportunities for growth and development for all the stages of your career ### Responsibilities - Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times. - Functional responsibility for sales-related activities associated with creating, maintaining, and enforcing policies, practices, and tools for sales and sales administrative support. - Implementation best practices and for sales productivity improvements in all aspects of sales organization strategy. - Key interface with MIS and user community for company’s CRM system to include customer record data integrity; sales training, enforcement, and use for all appropriate sales related activities (pipelines, call notes, customer set-up, reporting, budgets, account planning, etc.); and key interface with management information systems (MIS) in determining and prioritizing improvements to CRM. - Establishing, monitor, and reporting sales metrics, goals, key performance indicators (KPIs); Report sales program and personnel performance by business vertical, region and line of business (LOB) to monitor progress in attaining goals. - Creation, oversight, and administration of sales personnel performance management process with formal personnel recommendations to Sales management. - Develop, maintain, and oversee planned and implemented sales personnel Performance Improvement Plans (PIP). - Develop and maintain Sales personnel interview and hiring protocols. - Lead Sales Training initiatives, including training requirements, tracking, program development, implementation, selection or generation of materials, budgets, and other administrative tasks and responsibilities. - Work with the corporate marketing and sales organization in developing sales support material, technical presentations, etc. - Responsible to develop, implement, and oversee the protocol associated with periodic sales personnel territory reviews and formal periodic performance evaluation processes (forms, format and content). - Recommend and support sales-related initiatives and special programs. - May have direct supervisory responsibility for of sales administration, CRM, and/or sales training personnel. - Performs other duties and tasks as assigned from time to time by management and will be required by the needs of the Clean Harbors business. ### Qualifications - Bachelors degree preferred - 5+ years of experience in a similar position - Strong leadership ability - Strong presentation skills - Extremely organized and attention to detail - Ability to translate financial and statistical data into understandable terms for line managers - Ability to organize action items into ongoing and sustainable programs - Ability to understand an issue and address/resolve strategically - High degree of integrity - Ability to influence across multiple organizations - Technical competencies in Sales Best Practice, CRM systems, Sales Incentive Design - 5 Plus years in a leadership role associated with Sales Operations management and/or Sales administrative support - Preferred: - 7-1…