Director of Procurement

# Summary of Responsibilities The Director of Procurement reports to the VP of Finance and leads the enterprise procurement function building a more strategic, technology-enabled, data-driven, and operationally responsive procurement function. This role will own the Company’s purchasing platform, currently Coupa, and will be responsible for optimizing system configuration, improving procurement workflows, enterprise-wide sourcing and contracting, supplier chain selection and management, expanding spend visibility, enterprise-wide inventory strategy and supporting the Company’s decentralized operating model. The Procurement Director will serve as a key business partner to Operations, Finance, regional leadership, and field teams. The role requires a leader who can balance corporate-level procurement strategy with the practical needs of local operations, ensuring that procurement processes create value without creating unnecessary administrative burden. This individual will manage a team of category leads and will be expected to shape the vision, structure, tools, reporting, and operating rhythms of the procurement function. The ideal candidate will bring strong procurement software expertise, proven change management capabilities, analytical discipline, and the ability to build trusted relationships across a complex, field-oriented organization. # Primary Duties and Responsibilities Procurement Strategy and Transformation - Lead the continued transformation of the Company’s procurement function from a primarily transactional purchasing model toward a more strategic, scalable, and data-driven procurement organization. - Develop and execute a procurement roadmap aligned with the Company’s operational, financial, and growth objectives. - Evaluate potential group procurement organization opportunities. - Establish inventory targets, policies, tracking, demand forecasting and supply planning - Evaluate current-state procurement workflows and identify opportunities to improve efficiency, accountability, compliance, spend visibility, field usability, and measurable business value. - Partner with the VP of Finance, CFO, COO, regional presidents, and other senior leaders to prioritize procurement initiatives that support cost management, operational consistency, supplier performance, and improved decision-making. - Lead cross-functional procurement initiatives involving Finance, Treasury, Operations, AP, IT, Legal, Compliance, Fleet, Clinical/Medical Operations, and regional leadership, as applicable. Process Improvement, Controls, and Compliance - Lead ongoing process improvement efforts across requisitioning, purchase order management, approvals, supplier onboarding, catalog maintenance, invoice matching, AP handoffs, inventory-related workflows, and procurement support processes. - Strengthen procurement controls while preserving speed and flexibility for operations. - Partner with Finance and AP to improve purchase-to-pay processes, invoice accuracy, approval workflows, spend classification, supplier records, and payment-related issue resolution. - Support the implementation of inventory control improvements, including better visibility into purchasing patterns, stock levels, replenishment workflows, usage data, and supplier fulfillment. - Develop and maintain procurement policies, procedures, training materials, user guides, and communication plans. - Lead change management efforts related to new processes, system updates, reporting tools, procurement policies, and category initiatives. - Ensure procurement practices align with applicable internal controls, contractual commitments, healthcare/EMS operating requirements, and company policies. Coupa Ownership and Procurement Systems Leadership - Own and manage Coupa as the Company’s primary purchasing system, including configuration, governance, workflow design, user adoption, data quality, catalog management, vendor enablement, reporting, and continuous improvement. - Address exist…