DIRECTOR OF PRACTICE OPERATIONS

Responsive recruiter **Benefits:** - 401(k) matching - Bonus based on performance - Competitive salary - Employee discounts - Flexible schedule **Position Overview** This is not a practice manager role. This is a senior operational leadership position responsible for the full business performance of a growing multi-disciplinary therapy practice. The Director of Practice Operations serves as the practice owner’s operational right hand — driving revenue growth, building clinical capacity, leading people, and creating a culture of excellence and accountability. WBT Therapy Works Inc. is a fast-growing, mission-driven virtual therapy practice serving pediatric patients across Metro Atlanta and all of Georgia. We deliver Speech Therapy, Occupational Therapy, Physical Therapy, and Behavioral Health services through telehealth and school-based models — and we are building the operational infrastructure to scale responsibly toward our 2028 growth targets. This is hybrid role. Candidates must be based in Georgia, with the ability to attend in-person operational meetings, clinical site visits, and leadership sessions as needed. This is remote position, yet a high-visibility, high-accountability leadership position that demands full presence and ownership regardless of location. The right candidate brings demonstrated leadership experience inside clinical environments — ideally with direct exposure to PT, OT and SLP operations — and a track record of measurable results. You understand what it takes to grow a therapy practice from the inside: clinician productivity, scheduling efficiency, culture, retention, and the financials behind it all. You create harmony while instilling accountability. You lead with data and with heart. You build teams that stay. You manage the operations like an entrepreneur. Managing the P&L will be an essential role and responsibility. **Compensation — Atlanta Market Rate** | **Compensation Component** | **Range** | **Notes** | **Base Salary** | $65,000 – $85,000 / yr | Commensurate with experience | **Annual Performance Bonus** | $5,000 – $20,000+ | Revenue growth, volume & efficiency targets | **Quarterly Bonus** | Variable | Monthly revenue targets & AR reduction | **Growth Incentive** | % of Revenue Above Baseline | Tied to revenue increase above prior period | **Total Compensation Potential** | **$70,000 – $100,000+** | **High-performance modelPerformance Bonus Structure** WBT Therapy Works uses a results-based compensation model designed to reward the Director of Practice Operations for driving measurable outcomes. Bonus eligibility is evaluated quarterly and annually against the following metrics: **QUARTERLY BONUS TRIGGERS** • Monthly revenue vs. target (threshold: meet or exceed monthly revenue goals) • Reduction in claim denial rates and accounts receivable (AR) days outstanding • Patient satisfaction and family retention scores **ANNUAL PERFORMANCE BONUS METRICS** • Year-over-year revenue growth attributable to operational and intake improvements • Patient volume growth and new patient conversion rate • Provider utilization rate improvements • Reduction in billing errors and resubmission rates **GROWTH INCENTIVE** • A percentage-based bonus tied to revenue increases above the prior period baseline • Designed to align the Director’s financial success directly with practice growth • Example: 2–5% of net revenue growth above the prior year baseline, paid annually **Performance Expectations & KPI Framework** The Director of Practice Operations is directly accountable to defined performance metrics reviewed quarterly and annually. Compensation increases, bonus payouts, and the Growth Incentive are tied to achievement against these benchmarks. This role is designed for a leader who welcomes accountability. | **KPI Category** | **Target / Benchmark** | **Review Cadence & Notes** | **Top-Line Revenue Growth** | Minimum 20% year-over-year revenue growth | Core annual bonus trigger; measured vs. prior 12-month…