Director of Medical Collections

## Description **Director of Collections** We are currently seeking a dynamic and experienced Director of Collections to join our fast-growing team. The Director of Collections will play a crucial role in assisting with optimizing our verification, authorization and billing processes, enhancing workflows, and ensuring accuracy and efficiency in our front-end RCM operations. This individual will collaborate closely with the Director of Revenue Cycle Management, as well as other directors, departments, and providers to streamline processes and drive improvements. Alliance Health Systems Alliance Health System provides the operational foundation that allows healthcare organizations and providers to focus on what matters most: delivering exceptional patient care. Through practice management, administrative support, operational strategy, technology, recruiting, marketing, human resources, and business services, we help healthcare teams operate more efficiently and effectively. At Alliance, we believe every process can be optimized, every challenge presents an opportunity, and every team member plays a role in creating better outcomes for the patients that entrust us with their care. Our culture is built on collaboration, accountability, innovation, and a relentless pursuit of becoming Better Every Day. If you are passionate about solving problems, improving systems, supporting high-performing teams, and making a meaningful impact behind the scenes of healthcare, we want to collaborate with you! Alliance Health System offers an opportunity to grow your career while helping our healthcare organizations change lives for the better. **Responsibilities:** - Collaborate with the current Revenue Cycle Management to lead and oversee the departments, providing guidance, direction, and support to the team. - Develop and implement strategies, in conjunction with the current Director of Revenue Cycle Management, to optimize billing processes, improve workflows, and enhance efficiency. - Work closely with other directors and departments, alongside the current Director of Revenue Cycle Management, to identify opportunities for process improvement and implement best practices. - Assist in overseeing the verification and authorization departments, ensuring seamless coordination between billing, verification, and authorization processes. - Ensure compliance with billing regulations, standards, and guidelines, in partnership with the current Director of Revenue Cycle Management. - Analyze data and trends, together with the current Director of Revenue Cycle Management, to identify areas for improvement and implement solutions to address challenges. - Establish and maintain effective communication channels with providers, in collaboration with the current Director of Revenue Cycle Management, to resolve billing issues and ensure timely payments. - Monitor key performance indicators (KPIs) related to Front end RCM operations, alongside the current Director of Revenue Cycle Management, and take corrective actions as needed to meet targets. - Stay informed about changes in billing regulations, policies, and procedures, and ensure compliance with all relevant requirements, working alongside the current Director of Revenue Cycle Management. - Develop and maintain documentation of billing processes, procedures, and policies, in partnership with the current Director of Revenue Cycle Management. - Train and mentor teammates, in conjunction with the current Director of Revenue Cycle Management, to ensure high performance and adherence to best practices. **Qualifications:** - Minimum of 7 years of experience working with a large medical practice, with a strong preference for experience in Orthopedic, Pain Management, Physical/Occupational Therapy, and/or Chiropractic settings. - Proven experience in a leadership role in billing, revenue cycle management, or related field. - In-depth knowledge of billing processes, regulations, and best practices within the hea…