Director of Marketing & Communications

At PSA Security, culture isn’t just a buzzword, it’s who we are. We’re a close-knit team who live out our core values of passion, integrity, boldness, and service every day. You’ll find us celebrating one another with quarterly and yearly awards, enjoying complimentary Friday lunches (and the occasional breakfast or dessert spread), and coming together for potlucks and community service projects like building 100+ backpacks each summer for students in need or hosting a holiday canned food drive. Halloween is our biggest holiday—our legendary costume competition gets *fierce*—and our office vibe is laid back, collaborative, and empowering. We encourage tough questions, bold ideas, and genuine connections. We also take care of our people with a competitive salary and comprehensive compensation package that includes medical, dental, vision, 401(k) with match and safe-harbor contribution, tuition reimbursement, paid parental leave, and PTO. If you’re looking for more than just a job—and want to be part of a team where you’re seen, celebrated, and supported—you belong at PSA! **Job Summary** The Director of Marketing & Communications is a strategic leader and brand steward responsible for driving PSA and Edge’s integrated marketing, communications, and storytelling strategy. This role balances high-level strategy with hands-on leadership, ensuring consistent brand expression, clear value articulation, and measurable business impact across member, partner, and internal audiences. Reporting to the Chief Experience Officer, this role leads a growing marketing team and oversees brand marketing, communications, public relations, content strategy, channel marketing, partner marketing, internal communications, and executive visibility. The ideal candidate is both a strategic thinker and a strong people leader who can translate organizational priorities into clear, compelling narratives and scalable programs that support member engagement, partner success, and business growth. We offer a competitive salary and comprehensive compensation package which includes medical, dental, vision, life insurance, 401K, flex spending and PTO to full-time employees. For those working out of our corporate headquarters, we have a business casual working environment. ***Salary range of $110,000 - $130,000*** * * * **Essential Functions** Strategy & Leadership - Own and evolve the integrated marketing and communications strategy aligned to organizational goals and growth priorities - Serve as a strategic advisor to executive leadership on brand positioning, messaging, reputation, and communications strategy - Lead, mentor, and develop a high-performing marketing and communications team, fostering professional growth, collaboration, and accountability - Establish clear goals, KPIs, and performance expectations for direct reports and marketing initiatives - Ensure marketing strategies support PSA’s broader mission of strengthening the security industry ecosystem through member engagement, partner collaboration, and industry leadership Brand, Messaging & Content - Champion and protect PSA and Edge brand identities across all channels and touchpoints - Oversee messaging frameworks, value propositions, and editorial standards that clearly articulate PSA’s value to members, technology partners, and industry stakeholders - Ensure consistent voice and positioning across digital, print, events, sales enablement materials, and partner communications - Act as senior editor for key communications and marketing content, ensuring clarity, accuracy, and brand alignment - Oversee development of sales enablement materials, messaging frameworks, and marketing collateral that support member growth, partner engagement, and business development initiatives Communications, PR & Thought Leadership - Lead public relations, media strategy, and executive visibility efforts - Oversee press releases, contributed content, award submissions, speaking opportunities, and industry recogniti…