Director of Informatics

**Title: Director of Informatics (DOI)** **Reports to:** Chief Operations Officer **FLSA Status:** Exempt **Personnel Supervised:** Sr. Data Analysts , Business Automation Specialists **POSITION SUMMARY:** The Director of Informatics provides enterprise-wide leadership for the optimization, integration, governance, and strategic use of information systems across all CFHC service lines in partnership with department leaders. The position ensures that technology and data support organizational effectiveness, informed decision-making, regulatory compliance, workforce management, patient outcomes, and financial sustainability. The Director of Informatics leads initiatives related to electronic health records (EHR), data analytics, clinical workflow optimization, reporting, and clinical decision support. This position works collaboratively with executive leadership, providers, clinical teams, operational leaders, and technology staff to align informatics strategies with CFHC's mission/vision/overarching goal, regulatory requirements. and strategic goals. **MINIMUM** **QUALIFICATIONS:** **Education** Required: - Bachelor's degree in Health Informatics, Nursing, Healthcare Administration, Information Systems, Computer Science, Public Health, or related field. Preferred: - Master's degree in Health Informatics, Healthcare Administration, Business Administration, Nursing, Public Health, Information Technology, or related discipline. Certifications (Preferred) - Certified Professional in Healthcare Information and Management Systems (CPHIMS) - Certified Health Informatics Systems Professional (CHISP) - Nursing Informatics Certification (RN applicants) - Project Management Professional (PMP) - Lean Six Sigma Certification - Athenahealth, or other EHR certifications **Experience** Required: - Minimum of 7 years of progressive experience in healthcare informatics, clinical systems, healthcare technology, or healthcare analytics. - Minimum of 3 years of leadership or management experience. - Experience with Electronic Health Record systems and healthcare data analytics. Preferred: - Experience in an FQHC, community health center, multi-site ambulatory care organization, or integrated healthcare system. - Experience supporting value-based care and population health initiatives. - Experience leading large-scale technology implementations and system optimization projects. **KNOWLEDGE, SKILLS and ABILITIES:** - Strong understanding of ambulatory healthcare operations and clinical workflows. - Expert knowledge of electronic health records. - Knowledge of FQHC regulations, UDS reporting, quality metrics, and value-based care programs. - Expertise in healthcare data analytics and reporting methodologies. - Knowledge of interoperability standards including HL7, FHIR, CCD, and HIE connectivity. - Strong project management and organizational skills. - Exceptional leadership, communication, and relationship-building abilities. - Ability to translate technical concepts into practical operational solutions. - Experience managing multiple priorities in a fast-paced healthcare environment. - Strong financial and budget management skills **RESPONSIBILITIES, PERFORMANCE EXPECTATIONS AND KEY PERFORMANCE INDICATORS include, but are not limited to, the following:** **Enterprise Informatics & Strategic Leadership** - Develop and implement a comprehensive informatics strategy that supports CFHC's clinical, operational, financial, and strategic objectives. - Lead the organization's enterprise informatics strategy across both clinical and non-clinical departments. - Partner with department leaders to optimize business systems, workflows, reporting capabilities, and technology utilization. - Serve as the organizational leader for clinical and operational informatics initiatives. - Ensure integration and interoperability among all major organizational platforms, including: - Medical, Dental, Behavioral Health Electronic Health Records (EHR) - Pharmacy Management Sy…