Director of Family Support Services - UT

What You Will Be Doing The Director of Family Support Services - Utah, for Raise the Future (Raise) facilitates program development, leads strategic program growth, and provides oversight of a comprehensive continuum of family support services, including training, in-home coaching, resource coordination, and clinical services for youth and families. Reporting to the Vice President of Programs, this role ensures high-quality delivery of programmatic and contracted services across designated geographic areas; supervises staff and managers; oversees contracts, budgets, Utah Medicaid billing (including foster care and post-adoption services), and third-party vendors; and builds partnerships that strengthen services and expand impact. The Director maintains accountability for the full family support system while ensuring compliance, operational excellence, and sustainable growth, and may also carry a limited caseload and provide direct services as needed. The ideal candidate will creatively work to promote a positive culture that brings to life Raise's organizational values: Embrace Diversity, Equity, Inclusion and Belonging/ Value You (meet people where they are)/ Foster Relationships/ Strengthen Partnerships/ Raise the Bar. Who We Are Raise The Future serves waiting youth, recruit's families for youth who have survived abuse and neglect, supports adoptive families throughout every phase of the adoption process, and trains child welfare professionals throughout the country. Raise The Future operates offices in Utah, Colorado, and Nevada with additional programs in Missouri, Oklahoma, South Dakota, and Wyoming. Raise The Future is also one of several collaborating partners within the federal AdoptUSKids project. *About the Utah Family Support Program* The program is focused on bringing family support services to families raising youth that have behavior and attachment needs. It incorporates TBRI® Caregiver Training sessions, personalized in-home family coaching, adoption competent clinical services, implementation and connection groups for families, youth mentors, resource coordination, and additional specialized training courses. The program engages adoptive, kinship, guardianship, and biological families working on reunification or prevention in these supportive services to maintain permanency stability. This program was developed with Trust Based Relational Intervention® serving as its theoretical cornerstone from which to serve this population. TBRI® is a caregiving and intervention model developed by Dr. Karyn Purvis and Dr. David Cross at the Karyn Purvis Institute of Child Development at Texas Christian University (TCU). TBRI® is based on a solid foundation of neuropsychological theory and research, tempered by humanitarian principles. It is a family-based intervention designed for children who have experienced relationship-based traumas such as institutionalization, multiple foster placements, maltreatment, and/or neglect. What We Are Seeking Key Responsibilities: - Lead strategic planning and execution to advance program growth, sustainability, and service expansion. - Oversee family support services, including clinical therapy, mentoring, coaching, and training programs. - Supervise, mentor, and develop clinical and non-clinical staff to ensure high-quality, trauma-informed service delivery. - Ensure compliance with Medicaid regulations, licensing standards, contracts, and organizational policies. - Manage program operations, including budgets, contracts, performance outcomes, and resource allocation. - Oversee billing processes and vendors to ensure accurate, timely, and compliant Medicaid reimbursement. - Analyze program, finance, and utilization data to improve performance, outcomes, and revenue optimization. - Build and maintain partnerships with community organizations, government agencies, and stakeholders. - Represent the organization through outreach, presentations, and collaboration initiatives. - Develop polici…