Director of Enterprise Applications & Data Analytics

# **Description:** ## Job Description Summary: The Director of Enterprise Applications & Data Analytics provides strategic leadership, planning, implementation, governance, and operational support for Samuel Merritt University’s enterprise applications portfolio. This role is responsible for ensuring that enterprise systems effectively support the University’s academic, administrative, financial, student success, and operational objectives. The Director oversees Workday Student, Workday Platform, Workday integrations, enterprise reporting, analytics, data governance, and application support services. The position serves as a key liaison between Information Technology and functional departments to optimize business processes, improve data quality, and leverage technology solutions that enhance the student, faculty, and staff experience. The Director develops and executes enterprise application strategies that align with institutional goals, promotes data-informed decision-making, and ensures the reliability, security, and continuous improvement of critical business systems. # Duties and Responsibilities: **Essential Duties and Responsibilities** **Enterprise Applications Leadership (30%)** - Develop and execute the strategic roadmap for enterprise applications supporting academic and administrative operations. - Provide leadership for the University’s Workday ecosystem, including Workday Student, Finance, Human Capital Management (HCM), and Workday Platform technologies. - Establish governance processes for application enhancements, upgrades, integrations, and change management. - Collaborate with campus leadership to identify opportunities for process improvement and digital transformation. - Ensure enterprise systems remain secure, reliable, scalable, and aligned with University objectives. **Workday Student & Platform Administration (20%)** - Lead the administration, optimization, and continuous improvement of Workday Student and Workday Platform capabilities. - Partner with Enrollment Services, Registrar, Student Financial Services, Academic Affairs, Human Resources, and Finance to support business processes and system functionality. - Oversee Workday releases, testing, configuration management, and deployment activities. - Ensure effective utilization of Workday Extend, Workday Orchestrate, Prism Analytics, and related platform technologies as appropriate. - Manage relationships with Workday, implementation partners, and third-party vendors. **Data Analytics & Business Intelligence (20%)** - Develop and lead the University’s enterprise data analytics strategy. - Establish standards and governance for institutional reporting, analytics, and data stewardship. - Oversee development of dashboards, key performance indicators (KPIs), operational reports, and executive analytics. - Partner with Institutional Research and business stakeholders to improve access to actionable information. - Promote data literacy and a culture of evidence-based decision-making across the University. - Support predictive analytics and student success initiatives through effective use of institutional data. **Integration & Data Management (10%)** - Direct enterprise integration strategy across cloud and on-premises systems. - Ensure reliable data exchange among Workday and ancillary applications. - Oversee data quality initiatives, master data management, and integration architecture. - Collaborate with cybersecurity and infrastructure teams to maintain compliance, security, and privacy requirements. **Team Leadership & Vendor Management (15%)** - Recruit, develop, mentor, and evaluate enterprise application and analytics staff. - Establish performance expectations and professional development plans. - Manage vendor relationships, contracts, licensing, and service-level agreements. - Foster a customer-service-oriented culture focused on partnership and continuous improvement. **Governance, Budgeting & Strategic Planning (5%)** - Participate in Univer…