Director of Compliance, Quality & Risk Management

**Director of Compliance, Quality & Risk Management** **Hultquist Place | Jamestown, NY** **Status:** Full-Time, Exempt **Salary:** $65,000 - $80,000 annually, based on experience **Lead Quality. Ensure Compliance. Protect Residents. Drive Excellence.** Hultquist Place, a Lutheran organization, is seeking an experienced and mission-driven **Director of Compliance, Quality & Risk Management** to serve as the designated Chief Compliance Officer for our healthcare operations. This leadership role provides oversight of regulatory compliance, quality assurance and performance improvement (QAPI), risk management, survey readiness, and corporate compliance activities. If you are passionate about improving quality outcomes, fostering ethical operations, ensuring regulatory excellence, and supporting resident-centered care, we invite you to join our leadership team. ## About Hultquist Place Hultquist Place is a 96-bed Adult Home offering Assisted Living Program (ALP) services through Lutheran's Licensed Home Care Services Agency (LHCSA). As part of Lutheran's commitment to strengthening lives and communities, we provide compassionate care and supportive services that promote dignity, independence, and quality of life. ## Position Summary The Director of Compliance, Quality & Risk Management serves as the organization's designated Chief Compliance Officer and provides strategic leadership for: - Regulatory compliance and ethics programs - Quality Assurance & Performance Improvement (QAPI) - Risk management initiatives - Survey readiness and regulatory response - Audit and monitoring activities - Policy development and compliance education This position works closely with organizational leadership to promote resident safety, regulatory compliance, quality outcomes, and continuous improvement while maintaining independence in monitoring and reporting compliance matters. ## Key Responsibilities ### Compliance Leadership - Lead and oversee the organization's Compliance Program. - Chair the Compliance and Ethics Committee. - Coordinate compliance monitoring, investigations, reporting, and program evaluations. - Promote organizational awareness of ethics, fraud prevention, and regulatory responsibilities. ### Regulatory Compliance & Survey Readiness - Monitor compliance with New York State and federal regulations governing Adult Homes, Assisted Living Programs, and Licensed Home Care Services Agencies. - Coordinate survey readiness efforts and assist with regulatory inspections, audits, and investigations. - Monitor implementation of corrective action plans and regulatory requirements. ### Quality Assurance & Performance Improvement (QAPI) - Facilitate and coordinate the organization's QAPI program. - Analyze quality metrics and performance indicators. - Lead quality improvement initiatives and monitor outcomes. - Prepare reports and recommendations for leadership. ### Risk Management - Monitor incidents, grievances, complaints, and adverse events. - Identify operational and regulatory risks and recommend mitigation strategies. - Support resident safety, abuse prevention, emergency preparedness, and workplace safety initiatives. ### Auditing, Policy Management & Education - Conduct internal audits and mock surveys. - Support policy development and regulatory updates. - Coordinate compliance-related education and training programs. - Serve as a trusted resource for leaders and staff on compliance, quality, and risk management matters. ## Qualifications ### Education - Bachelor's degree in Healthcare Administration, Nursing, Public Health, Business Administration, Healthcare Compliance, Quality Management, or a related field required. - Master's degree preferred. ### Experience - Minimum of five years of progressive experience in healthcare compliance, quality management, risk management, healthcare administration, assisted living, home care, long-term care, or related healthcare settings preferred. - Experience with New York State Department…