Director of Coaching Education

**Job Description:** Director of Coaching Education **Summary** The Director of Coaching Education leads the full lifecycle of CRI's coaching staff from onboarding through ongoing development, evaluation, mentorship, and retention. Reporting to the Executive Director, this role ensures every coach, whether seasonal, part-time, or full-time, has the tools, feedback, mentorship, and professional growth pathways needed to deliver a world-class experience to CRI's athletes. Distinct from any individual coaching role, this is an organization-wide function. The Director serves as CRI's internal expert on adult and youth learning, program evaluation, and coaching pedagogy; sets coaching standards that apply across every program and season; and owns signature educational initiatives that generate visibility for CRI. **Goals of the Role** - Standardize onboarding and certification so every coach is compliant, culturally integrated, and water-ready before their first session or in their first season. - Drive data-informed feedback by managing program surveys and translating findings into actionable improvements for coaches and curriculum. - Foster mentorship and peer learning through formal pairing of senior and developing coaches, peer observation, and shared coaching vocabulary. - Build a coherent professional development pathway connecting onboarding, ongoing professional development, a resource library, online curriculum, USRowing education, and the What Works summit. - Generate visibility and growth opportunities for our coaching staff through the reactivated What Works summit and a community-facing professional development opportunities. **Areas of Responsibility** Onboarding & Certification Management - Lead execution of onboarding for all new coaching hires into CRI's operational and pedagogical systems. - Ensure all new coaches are promptly onboarded, obtain their USRowing Level 1 certification, and complete all other certification and safety requirements to coach at CRI. - Enforce certification compliance with existing staff (USRowing, CPR/First Aid, SafeSport, etc.). - Maintain the CRI Coach Handbook and onboarding materials to reflect current safety policies, professional standards, and workplace expectations. Measurement, Evaluation & Customer Feedback - Own the lifecycle of program and coaching surveys: design, collection, organization, analysis, and distribution. - Build a structured customer feedback loop connecting participant experience to coach development. - Collaborate with Directors, Managers and Head Coaches to identify trends in coaching effectiveness and program experience, including the Let's Row program. - Apply established evaluation frameworks to assess training impact across reaction, learning, behavior, and results. - Engage coaches in dialogue regarding evaluations to maximize retention and professional satisfaction. Coach Mentoring & Professional Development - Develop and oversee a formal mentoring program pairing Senior Coaches with developing staff for on-water quality control. - Meet regularly with coaches to provide support, address decision-making challenges, and ensure coaching education objectives are met. - Design and deliver year-round professional development programming across all programs and seasons. - Build and maintain a centralized library of coaching resources, such as drills, lesson plans, video, safety references, athlete development materials, accessible across programs as well as training in sports based youth development. - Update and steward CRI's online coaching education curriculum in Moodle, keeping content current, pedagogically sound, and aligned with on-water practice. - Organize peer observation opportunities to foster shared knowledge and consistent coaching vocabulary in both on-water programs and in the Let’s Row program. - Track individual coach progress and development goals over time for full time staff and contribute to the professional development of long time part…