Director of Agency Management

About Fora Fora is the modern travel agency , empowering anyone with a passion for travel to build a thriving advisory business. We're modernizing the $100B+ travel agency industry by combining powerful technology, data, and community to enable thousands of entrepreneurs to build on our platform. Our business-in-a-box platform gives travel entrepreneurs everything they need to launch and scale, from cutting-edge tools and personalized training to a vibrant community and exclusive industry partnerships. At the heart of it all is our mission: to help the next generation of travel entrepreneurs turn their love for travel into a fulfilling career , whether full-time or part-time. We believe that everyone, from seasoned professionals to first-time advisors, can build something both profitable and personal. Founded in 2021 by seasoned entrepreneurs, Fora has grown steadily since, expanding to a team of 200+ full-time employees based in downtown New York City . In 2026, we announced our $60 million Series D investment round , led by Forerunner and Tactile Ventures, with continued participation from existing investors Thrive Capital, Insight Partners, and Heartcore Capital. We've also been recognized as a LinkedIn Top Startup 2024, Fast Company's Most Innovative Companies 2025 and 2023, and we were most recently recognized as one of the TIME100 Most Influential Companies 2026. We're building the first truly unified platform for all travel needs—leveraging the best of human expertise and technology to transform how people plan and book travel. About The Role We're seeking a Director of Agency Management to build and operate Fora's agency business—a new model to support established agencies as well as home-grown focused, specialist agencies operating at Fora. This is a rare opportunity to stand up an entirely new line of business from the ground up. The first focus is getting agencies onto Fora and making them succeed: owning the onboarding, implementation, and platform adoption for net-new agencies entering Fora for the first time and for Fora teams graduating into full agencies—and building the repeatable strategy and operations behind it. Over time, the role grows into agency portfolio leadership: becoming the leader that agency General Managers report into, accountable for the portfolio's growth and P&L. It's a senior, entrepreneurial, P&L-minded role for an operator who has built and led in the agency world and wants to build something new. This is a full-time role, NY or LA considered, reporting to the Head of Advisor Experience. Key Responsibilities Agency Onboarding & Account Management (first focus) : Own the onboarding and implementation experience for net-new agencies entering Fora for the first time, and for Fora Advisor teams graduating into full agencies. Build the SOPs and onboarding playbook that get agencies productive fast—including product and Fora-tool adoption,with Sales and the Solutions Architect / ProdOps teams. Serve as the ongoing account and accountability owner for agencies once they're on the platform. Strategy & Operations (first focus) : Define the agency model's positioning and go-to-market in partnership with Sales—and build the repeatable playbook that lets Fora launch and absorb new agencies. Identify and close gaps in training, onboarding, platform tools, supplier partnerships, and community for agencies and their advisors. Act as a credible, external-facing leader to senior agency principals considering a move to Fora. Agency Portfolio Leadership & P&L (future state) : Grow into leading Fora's own branded agencies—the General Managers who develop and run them report into this role over time. That includes standing up new agencies by hiring and overseeing the GM who builds it. Own the agency portfolio P&L: drive revenue through advisor productivity, client bookings, and supplier relationships across the agencies you oversee. Recruit, coach, and develop GMs; set the standard for how a high-performing…