Director, Engineering

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide. Location: Remote within the United States Travel Required : Approximately 2–4 weeks per year Job Summary As Director of Engineering, Device Products & Operations, you will oversee software engineering across PatientPoint’s device-side product areas — field operations and device management tooling, exam-room patient engagement technology, waiting-room displays, and back-office systems — all running on Android and BrightSign devices in clinical and on-site settings. You will be the Engineering Manager for a mix of senior Engineering Leads and individual-contributor engineers, owning hiring, performance, and career growth directly, and stepping into the Engineering Lead’s technical-direction role yourself where a team needs it. This is a hands-on role: you’ll stay close to the code, contribute directly where it matters, champion AI-assisted and agentic ways of working across your teams, and make credible architecture calls — across Android (including custom Android ROM), AWS (IoT Core, Lambda, Bedrock AgentCore), and JavaScript/React front-ends — alongside staff engineers and PatientPoint’s Architecture Review Board. What You’ll Do Own engineering outcomes across PatientPoint’s device product areas — field operations tooling, exam-room technology, waiting-room displays, and back-office systems. Serve as the Engineering Manager for a mix of senior Engineering Leads and individual-contributor engineers — owning hiring, performance, and career growth directly — and step into the Engineering Lead’s technical-direction role yourself where a team needs it. Stay close to the code: lead code reviews, contribute directly where needed, and guide teams on technical best practices. Champion AI-assisted and agentic engineering practices — in your own work, across your teams’ day-to-day development, and in the AI-powered capabilities we build into our products (e.g., automated device diagnostics). Coordinate priorities and dependencies across three or more concurrently active product areas with different tech stacks and team maturity. Represent the device product areas in cross-org architecture reviews (ARB/RFCs) and make architecture trade-off calls alongside staff-level engineers. Help engineers and Engineering Leads grow in their roles and career paths at PatientPoint. Represent engineering as an executive peer to Product and Design leadership in trio-level and product-level planning. Manage a blended team of full-time and contract engineers, onshore and offshore. Partner with senior engineering leadership on organizational design and resourcing, and represent the device product areas’ health and staffing needs to executive stakeholders. What We Need 12+ years of software engineering experience, including 4+ years leading engineering teams, with experience owning outcomes across three or more concurrent product areas or technical domains. Experience managing a blended team of senior technical/architectural leads, individual-contributor engineers, and full-time/contract engineers (onshore and offshore) — including direct hiring, performance, and career-growth responsibility. Hands-on experience building and operating software for Android — including custom Android ROMs, Mobile Device Management (MDM) and IoT device communication protocols (e.g., AWS IoT Core, BLE/GATT) — deep enough to credibly evaluate architecture and code from staff-level engineers. Working understanding of the constraints these devices run under: limited memory, storage, and processing power; intermittent network connectivity; remote update and rollback without a technician on site; and fleets spanning legacy to current Android…