Director, Cybersecurity & Compliance - Knoxville, TN

Company Overview: Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries. This is an on-site, full-time opportunity for one of Arctiq’s clients in Knoxville, TN. Position Overview: Our client is seeking a strategic and hands-on Director of Cybersecurity & Compliance to lead cybersecurity operations, compliance initiatives, and managed security service delivery. This leader will be responsible for strengthening the organization's security posture while driving the growth of a CMMC-focused managed services practice. This role combines technical leadership, operational oversight, compliance expertise, and client engagement. The ideal candidate has experience translating regulatory requirements into scalable security operations, developing repeatable processes, and advising both internal stakeholders and clients on cybersecurity strategy and risk management. Responsibilities: Cybersecurity Operations - Lead day-to-day cybersecurity operations and manage the security team. - Serve as the senior escalation point for security incidents, vulnerabilities, and client risk concerns. - Oversee managed security services including: - Endpoint Detection & Response (EDR) - Identity Threat Detection - Vulnerability Management - SIEM & Log Management - Email Security - DNS Filtering - Security Awareness Training - Maintain incident response procedures, operational playbooks, and security workflows. - Monitor service performance, identify trends, and drive continuous improvement. Compliance & CMMC Leadership - Lead the organization's cybersecurity compliance program with an emphasis on CMMC Level 2, NIST SP 800-171, and related regulatory frameworks. - Develop operational processes that support audit readiness and defensible compliance. - Translate compliance requirements into technical standards, operational controls, documentation, and evidence collection processes. - Oversee control ownership, remediation tracking, policy development, and assessment readiness. - Coordinate with external assessors, consultants, and compliance partners. Security Architecture & Standards - Develop and maintain enterprise security standards and baseline configurations. - Define secure technology standards across Microsoft 365, Microsoft Entra ID, Azure, endpoints, servers, firewalls, and cloud infrastructure. - Evaluate new security tools and technologies for operational effectiveness, compliance value, and scalability. - Partner with infrastructure, networking, cloud, and service teams to ensure consistent implementation of security standards. Threat & Vulnerability Management - Lead vulnerability management and incident response activities. - Develop remediation standards, severity classifications, and response playbooks. - Coordinate investigations and communications during security incidents. - Identify recurring security risks and implement long-term improvements through automation and process optimization. Governance, Risk & Compliance - Maintain security policies, standards, risk registers, and governance documentation. - Support SOC 2, HIPAA, CMMC, and other compliance initiatives. - Conduct access reviews, control validation, and risk assessments. - Support disaster recovery, business continuity, and tabletop exercises. Client Advisory & Str…