Director, Commercial Operations & Strategy

Why Join Us? Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them. Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work. If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team . Position Summary: ultra innovative – Tackle rare and dynamic challenges Reporting to the VP, Global Commercial Operations & Strategy, the Director leads operationalization of Ultragenyx's global commercial governance model, with primary focus on global pricing governance and commercial planning. Scope: Global remit spanning North America, Latin America, EMEA, and APAC, covering in-line commercial products and pre-launch assets Accountable for enabling decision-making across pricing, forecasting, commercial analytics, portfolio prioritization, and distributor governance Operates across Commercial, Finance, Supply Chain, Market Access, and Regional organizations to drive enterprise alignment The role interfaces regularly with senior leadership through governance forums and executive materials, working in close partnership with function and Region teams. The role sits within a small, collaborative team that values clarity, pragmatism, and constructive problem-solving. The successful candidate will bring a solid grounding in pricing or market access and the appetite to broaden across commercial, the operational rigor to institutionalize governance forums, and the strategic judgment to facilitate thoughtful, high-impact decisions—and will be someone others genuinely want to work with on complex problems. Work Model: Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite. Responsibilities: Own the operational leadership of the Pricing Operations Group - agenda-setting, decision framing, team coordination, materials, and executive escalation - in support of pricing decisions owned by Market Access and Commercial partners. Build and steward the global pricing tracker and reporting infrastructure, leading collection, validation, and reporting of pricing information with Regional and Market Access teams under disciplined controls on data sensitivity and access. Steward pricing corridor frameworks, approval thresholds, and exception management processes, and drive continuous improvement of pricing governance as the portfolio and geographic footprint evolve. Lead the operational cadence of the forecast consensus process and own the forecast assumptions log and change-control process, ensuring a single, traceable, and reconciled view of demand. Partner with Commercial, Finance, and Supply teams to improve forecast transparency, reconciliation quality, and organizational alignment. Lead ongoing operation of the Global Commercial KPI governance framework, in partnership with Finance, inclu…