Director, Account Management | Allconnect

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week. For the Home website click here. Curious how RV Home fits into Red Ventures? Click here . The Director of Account Management is a strategic and emerging senior leader responsible for advancing key utility accounts while supporting and elevating the broader account management function. This role blends visionary leadership with hands-on execution, driving account growth, retention, and innovation across a portfolio of utility clients. As both a people leader and business strategist, this individual will guide teams, shape account strategies, and build executive relationships while identifying trends and opportunities that unlock incremental value across accounts and the organization. What You’ll Do: Define and execute forward-looking account strategies aligned with utility industry trends and client objectives, building roadmaps that drive measurable outcomes Implement structured account planning frameworks to drive consistency, scalability, and cross-account revenue opportunities Lead, mentor, and manage a team of account managers, fostering a culture of accountability, inclusion, and continuous learning Actively develop talent by raising performance expectations, coaching for growth, and building capability in less-tenured team members Allocate and prioritize team resources effectively to maximize portfolio impact Partner closely with internal stakeholders across product, sales, and operations to create integrated value for utility partners Oversee and grow a portfolio of strategic utility accounts, driving strong retention, expansion, and solution innovation Lead Quarterly Business Reviews to communicate performance, insights, and future opportunities to partners Own and develop executive-level relationships within utility organizations, serving as a trusted advisor and senior representative Influence senior stakeholders through compelling presentations, strategic guidance, and thought leadership at industry conferences Lead contract negotiations for new and expanded solutions, partnering cross-functionally on pricing, marketing, and delivery Act as a culture carrier and brand ambassador, reinforcing company values internally and externally while building an inclusive team environment What We’re Looking For: 8+ years of experience in account management, client services, or related roles, with utility sector exposure preferred Proven experience managing strategic accounts and leading high-performing teams Strong commercial acumen, including contract negotiation and revenue growth strategies Demonstrated success influencing senior stakeholders and driving cross-functional alignment Experience developing account strategies and scaling client solutions Ability to define direction and translate strategy into execution Strong understanding of utility operations, regulations, and market dynamics to guide strategic decisions Ability to gain buy-in and communicate effectively with internal and external stakeholders Ability to spot patterns across accounts to inform growth strategies Experience connecting ideas and initiatives across teams to create client value Confident communicator who effectively engages and influences senior leadership Compensation: Total Cash Compensation Range: $130,000 - $160,000 per year This role is eligible for a target bonus, which is included in the Total Cash Compensation Range above. This role is also eligible for Equity, which is offered separately from the Total Cash Compensation Range listed above. Actual compensation varies based on location, experience, and qualifications. Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Holiday Pay 401(k) wit…