Digital Solutions Specialist

Digital Solutions Specialist **Position Summary** The Digital Solutions Specialist will work closely with the sales department to be a subject matter expert on our digital signage products and services. **Key Responsibilities** - Act as a liaison between sales, installation, and vendors to identify opportunities for products, professional services, and vendor alignment improvements. - Serve as a solution advisor with our clients, with a core focus on assisting the sales team in developing and closing new business opportunities. - Maintain expert knowledge of The Howard Company solutions to ensure customers have appropriate expectations for products and services. - Assesses and recommends new technologies through structured research, vendor evaluation, and proof-of-concept testing - Develops and delivers internal training programs to onboard staff on newly implemented tools and systems - Lead customer demonstrations via webinars, in person, and trade shows and effectively close new business. - Understand the market trends and specific needs for each market segment and/or region as well as be able to identify and communicate wins/challenges of the business internally and externally. - Aid in customer technical support and preparing products for customer delivery when needed. - Other duties as assigned. **Requirements** - Bachelor's degree in a technical discipline and/or demonstrated equivalent work-related experience. - Extensive experience in technology and consumer experience with a strong background in AV. - 3+ years of experience in a presale’s capacity, with a track record of success. - Ability to forge strong relationships with clients, partners, and within the team. - Excellent oral and written communication and presentation skills. - Ability to travel on occasion to trade shows and customer locations. **Physical Requirements** - Ability to move around office space, including walking, standing and sitting for extended periods of time. - Proficiency in using office equipment such as computers, phones, printers and other devices. - The ability to read and analyze documents, as well as see details on screens and presentations. - The ability to communicate effectively over the phone and in person, as well as participate in meetings and presentations. - Occasionally, lifting and carrying may be required for tasks such as setting up displays for presentations.