Digital Administrator positions focus on delivering results in their domain. This page aggregates open Digital Administrator roles and what employers typically expect.
About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Role Overview: Providing daily support pertaining to our digital platforms to all stakeholders. This includes Contract Management in Genesis, overall Genesis support and other technology support requests received via the relevant platforms on a dedicated ticketing system (Jira platform utilized). Location: South Africa Hours: Standard Schedule: Monday to Friday, 8am to 5pm - typically a 5-day, 8 hours/day role. Flexibility: Must be flexible to attend meetings outside standard local working hours to accommodate global clients and teams on occasion. WiFi: While working off-site/remotely, the individual is expected to have reliable backup power supply and a strong, stable Wi-Fi connection as these are essential requirements for effectively performing in a remote capacity.
Salary estimate
$72,000 – $98,000/yr
Provided by the employer.
Skills for this role
JIRA
Resume tips for Digital Administrator applicants
Lead with measurable achievements relevant to Digital Administrator (numbers, scope, impact).
Mirror the exact keywords from the Digital Administrator posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names (e.g. JIRA).
Keep it to one page for early-career, two pages for senior Digital Administrator candidates.
Interview preparation
Prepare concrete STAR-format stories that show Digital Administrator outcomes you drove.
Research the employer's product and recent news before the interview.
Be ready to explain how you'd approach a typical Digital Administrator problem end to end.
Have thoughtful questions ready about the team, tools and success metrics.
About lyrahealth
lyrahealth is actively hiring on Jobedly. Explore their open roles and what it's like to work there.